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Sharon eco
Participating Frequently
July 20, 2023
Question

Samsung Galaxy S23 plus, lightroom crashes

  • July 20, 2023
  • 2 replies
  • 920 views

Samsung Galaxy S23 plus 8GB Ram 256GB storage. When loading RAW image from gallery and editing in lightroom there are numerous crashes using all features eg crop, presets etc.

Also when saving an image, there is a buffering circle showing on the image, the image is sharp. When the circle stops buffering the saved image is blurred.

Attached photo of sharp image and final  blurred image.

Hope you can help.

Thanks.

 

    This topic has been closed for replies.

    2 replies

    I
    Ivars35978508mopk
    Participant
    March 10, 2024

    Hi, guys. 

    I have same issue- LR crashing when try to edit Raw . 

    S23ULTRA,  LR v.9.2.0

     

    Suggestion to go in to Fly mode to do editing doesn't satisfy my, its 2024, not early 2000s dude! 

     

    Please solution!  

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    July 20, 2023

    Hey, @Sharon eco. Welcome to the Lightroom Community. I'll help you figure this out. What version of Android & Lightroom are you working on? Do you work with RAW or JPEG images?

     

    Try keeping the device in Flight Mode & without internet when you launch Lightroom.

     

    Log on to Lightroom Web (https://lightroom.adobe.com) & check for all the images that have synced & uploaded to the cloud. Once you're sure everything is backed up to the cloud, try reinstalling Lightroom & let me know how it goes.

     

    Thanks!
    Sameer K

    S
    Sharon ecoAuthor
    Participating Frequently
    July 20, 2023

    Hi Sameer, I'm using lightroom version 8.4.2 on Android 13. The same problem happens on my Samsung Galaxy S22 running Android 12 and Lightroom 8.4.2.

    The camera is a Sony A7RV.

    All photos are imported in RAW to lightroom, then saved as a jpeg.

    Thanks.

      S
      Sharon ecoAuthor
      Participating Frequently
      July 21, 2023

      There are occasional blurs when you apply edit for a tiny second that Lightroom takes to process the edit.
      You can try this too:

      • Select an image  > Click on the cloud icon > Download Original > test again.

       

      If this does not help, please record your screen while you're editing & share the video with us so we can check if it is behaving abnormally. 

       

      Thanks!

      Sameer K


      Here is a screen recording of what is happening.

      Opening a photo that I have done some adjustments on from RAW.
      Photo is loading, then I press presets, Adaptive subject then lightroom crashes.
      This is just one instance of what is happening.
      Lightroom can crash when I select crop or make adjustments to light, colour etc.

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