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Select subject / sky crashes

New Here ,
Nov 06, 2022 Nov 06, 2022

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Hi team! 

I am using the latest version of lr mobile that is v8.0 . the select subject / sky used to work perfectly on my device but from november 5th whenever i try to select subject or sky the progress meter first reaches to refining results nd then it shows a " something went wrong error" . it has been happening ever since, i tried reinstalling switchon switchoff and all possible methods , im using it currently on a samsung tab s6 lite but the issue remains on my android phone redmi note 8 pro as well. please help , a lot of my workflow revolves around masking as i have no pc. please help

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correct answers 1 Correct answer

Community Beginner , Jan 03, 2023 Jan 03, 2023

Solved.    I too had this exact issue.    I cured it yesterday.     Opened an image on desktop, added a subject mask.     Next opened the same synced image on mobile, copied the edit settings and pasted to another image.    

The AI downloaded, skipping the box that had been hanging  up.   Now select subject and sky work perfectly in mobile.   ✌️✌️

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Community Expert ,
Nov 10, 2022 Nov 10, 2022

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Have you completely power cycled the device?

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New Here ,
Nov 16, 2022 Nov 16, 2022

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Yes i have but i keep facing the issue .. thankyou for your reply

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Community Expert ,
Nov 16, 2022 Nov 16, 2022

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Hoping that someone here that has a Samsung will chime in with some troubleshooting. In the meanwhile - is it only the select subject/sky that crashes? Wondering if other masking tools are working?

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New Here ,
Nov 16, 2022 Nov 16, 2022

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Everything else works fine... Same issue happens on my redmi device with 6gb ram . When i press on select subject it starts loading.. halfway through it shows " something went wrong"

 

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New Here ,
Dec 06, 2023 Dec 06, 2023

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LATEST

Redmi phone device.

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Community Beginner ,
Dec 31, 2022 Dec 31, 2022

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Hope someone has a fix.  Same issue.  Iphine 14

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Community Beginner ,
Jan 03, 2023 Jan 03, 2023

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Solved.    I too had this exact issue.    I cured it yesterday.     Opened an image on desktop, added a subject mask.     Next opened the same synced image on mobile, copied the edit settings and pasted to another image.    

The AI downloaded, skipping the box that had been hanging  up.   Now select subject and sky work perfectly in mobile.   ✌️✌️

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Community Expert ,
Jan 04, 2023 Jan 04, 2023

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Thanks for updating your post and glad to hear that you worked out the issue. Hope it helps others that encounter the same issue.

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New Here ,
Feb 25, 2023 Feb 25, 2023

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My select to sky and subject tools not working, please lr team fix thi problem. 

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