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Peter A Lund
Inspiring
April 10, 2020
Question

Shared Album Client can't download the image ?

  • April 10, 2020
  • 1 reply
  • 1007 views

Hey, 

 

I don´t get the Idea behind the sharing and downloading thing in Lightroom. 

 

My Client is able to see the images. 

 

I have given him the permission to download a jpg file , 

 

but this is onl possible if you enter the album in the webbrowser. 

 

If the client uses the IOS App the only symbols are a Cloud (sync) and three dots and the funnel where 

it´s possible to filter the images. 

 

Why is this so complicated to give the permission and why is this different in the webbrowser and the IOS app?

 

And is there a collaboratoion option?

 

If I want to share the pictures with an LR Artist?

 

Why is this app so limited? I don´t get it?

 

Can someone explain the workflow of sharing and beeing able to download the image?

 

thanxs

 

Peter  

This topic has been closed for replies.

1 reply

selondon
Community Expert
Community Expert
April 15, 2020

I don't believe you can save to your own Catalog/Library from a Shared Album (but you should be able to)... you can only export out of Lightroom - with downloads turned on. 

 

https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_lightroom_cc

 

https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_lightroom_mobile

 

You can add feature requests to both od these forums which are monitored by the engineering team.

 

 

What do you require with a collaboration option?

 

 

Peter A Lund
Inspiring
April 16, 2020

Hey, 

 

I thought that sharing the a Collection would be the way to get the information of the client

which pictures I should work on for the final retouch and artwork. 

 

but if the client can´t comment or mark the pictures this way is not working. 

 

How are you working with clients on a collection? 

Do you export every time the collection? 

 

kind regards Peter 

 

 

rejoice in the way things are.When you realize there is nothing lacking,the whole world belongs to you.>Be content with what you have;rejoice in the way things are.When you realize there is nothing lacking,the whole world belongs to you.