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Signed out of Lightroom and can’t sign back into my old account

New Here ,
May 30, 2022 May 30, 2022

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I was signed out of my Lightroom account on mobile and when I tried logging back in, it made a brand new account, how do I log into my old account?

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iOS: iPhone

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Community Expert ,
May 30, 2022 May 30, 2022

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Are you using the same Adobe ID? If yes, it should be the same account. 

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist

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Community Expert ,
May 30, 2022 May 30, 2022

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Are you using the free app or do you have a subscription?

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New Here ,
May 31, 2022 May 31, 2022

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I did have a subscription until I was signed out, now I’m unable to purchase LR premium or sign in to my old account

Get Outlook for iOS<>

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Adobe Employee ,
May 31, 2022 May 31, 2022

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I've just send you a private message with your correct adobe-id. Just give it a try. - Guido / lr QE

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