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Slow after latest update (5.2)

New Here ,
Feb 21, 2022 Feb 21, 2022

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Lightroom version: 5.2 x64 [ 20220128-1049-86119e0 ] (Jan 28 2022)
NGL Version: 1.28.0.8
WF Version: 4.2 1412aed
VF Version: 0.1.36.2
HIL Version: 40405
Operating system: Windows 11
OS Version: Windows 11 Home (2009)
Application architecture: x64
System architecture: x64
Computer model: HP HP All-in-One 24-f0xx / Intel(R) Core(TM) i3-8130U CPU @ 2.20GHz
Logical processor count: 4
Processor speed: 2.2 GHz
Built-in memory: 8048.3 MB
Real memory available to Lightroom: 8048.3 MB
Real memory used by Lightroom: 1584.5 MB (19.6%)
Virtual memory used by Lightroom: 1831.9 MB
Memory cache size: 1142.6 MB
Internal Camera Raw version: 14.2 [ 1028 ]
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 634MB / 4024MB (15%)
Camera Raw real memory: 635MB / 8048MB (7%)
System DPI setting: 120 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080
Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: DirectX: Intel(R) UHD Graphics 620 (30.0.100.9864)
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: No, init: I2_GPU2, hard: fail_cached_sanity_test, soft: not_checked, al: No, dl: No
OS Media Capability: true

Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\nswif\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\nswif\AppData\Local\Adobe\Lightroom CC\Data

 

 

I've added photos and the entire app is running slow. The actions are taking more time between my initiated command (move to next photo, editing, zoom in/out, healing brush, masks) and the app response; which leads to me having to restart the app in hopes of "starting over," I feel like it's "thinking" too much. Not sure if it's the update, a bug, my internet or my computer. With other internet accessed devices, things seem to be normal. The same with accessing other apps/programs on my computer. Which is why I assume it is the Lightroom app itself.

 

Please advise on how to troubleshoot this issue.

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New Here ,
Feb 23, 2022 Feb 23, 2022

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I have the same problem after last update

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Adobe Employee ,
Feb 23, 2022 Feb 23, 2022

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General Slowness is sometimes related to a bad install:

 

Clean Lightroom Install Procedure

  1. Close Lightroom
  2. Restart the computer
  3. Use the Adobe Creative Cloud App to uninstall Lightroom
  4. Restart the computer
  5. Install Lightroom via the Creative Cloud App without launching any other programs.
  6. Restart the computer
  7. Launch Lightroom
  8. Wait 5 minutes

 

If operations don't speed up, you can also try a preference file reset: 

 

This procedure works for both Lightroom Classic and Lightroom Desktop.

If you are using Lightroom Desktop it can change the location of your local storage. Please review this setting after resetting preferences. 

 

Reset Procedure:

1. Close Lightroom.

2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

3. Overwrite the Preferences when prompted by the dialog.

4. Close Lightroom.

5. Restart Lightroom.

 

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Feb 28, 2022 Feb 28, 2022

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I think the reinstall worked, but I will update if the delays return. Thank you so much for the reply!

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New Here ,
Oct 23, 2022 Oct 23, 2022

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Did the reinstall work? also. did you lose any pictures or edits from the reinstall?

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Adobe Employee ,
Oct 24, 2022 Oct 24, 2022

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LATEST

Hi John,

 

The original post is related to Lightroom v5.2 from almost 8 months ago. If you are experiencing a similar issue with Lightroom v6.0, please share more details about your workflow. Feel free to create a separate post with more details.

 

Lightroom stores pictures, edits & presets on Lightroom Web (https://lightroom.adobe.com). You can log on to Lightroom web & ensure everything is synced & backed up before you attempt to re-install Lightroom.

 

Thanks!
Sameer K

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