Sony Alpha 1 II whitebalance online preview issue

[Imthesucher]

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I have the following issue with my Sony Alpha 1 II: When I change the white balance, whether on my phone, iPad, or MacBook, the photo is always displayed incorrectly in the online link. As you can see in the video, the photo is only displayed incorrectly online. I suspect that the RAW files are being processed incorrectly, as I only have this issue with the Alpha 1 II files and not with any other camera.

[Sameer K]

Hey, @Imthesucher. Welcome to the Lightroom Community. Thanks for including the video & the details. 

I'll need some specific info to help you figure this out. If possible, please share a set of RAW & edited images exported as DNG with me from my profile. 

What specific version of iOS are you working on? 

Awaiting to hear from you. Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

[Imthesucher]

I work with iOS, macOS, and iPadOS, and the problem occurs the same way on all devices. I even upgraded my iPhone and MacBook to the latest public beta, thinking this would help, but unfortunately, the problem persists and is a big limitation for my professional work.

Since the DNG and RAW files are too large, I had to upload them to my WeTransfer.

https://we.tl/t-FHmUDG5vGK

[Imthesucher]

As you can see here, the preview is initially displayed incorrectly in the overview on the devices, and then adjusted after a short loading process. This issue only occurs in the Lightroom applications; in the public link, the color is permanently displayed incorrectly, even after downloading.

I’m only sending you the examples from my iOS device as the screen recordings are the easiest and smallest here.

[Imthesucher]

@Sameer K See the posts above.

[Imthesucher]

@Sameer KAny updates on that? I need the camera for hybrid work and would love to take it back in my backpack to use it for work.

[Imthesucher]

@Sameer K any updates on that? 

[Sameer K]

Hey, @Imthesucher. I am sorry for the delay in getting back to you. I have tried with iOS 18.3.2, and I don't see this part of the issue with the shared album. Also, what you see in Grid view is a thumbnail, and the image is opened in detailed view; the actual image is loaded, so it may not match the Grid. 

Also, please create an album and share the link for the album, and I can view it to confirm. 

Thanks!

Sameer K

[Imthesucher]

Sure here is the link @Sameer K 

https://lightroom.adobe.com/shares/4cc2e773f1e54344ba4cb51627e9d64e

I think it has something to do with the color profile of the camera and the adobe profile 

[Imthesucher]

@Sameer K 

[Imthesucher]

@Sameer K 
Could you please confirm that you are seeing my issue? Unfortunately, I can't work with the camera at all as even the preview in the library is completely incorrect, and the colors behave very oddly with RAW files from the Sony A1 II. I believe there may be bugs in Adobe's color profile conversion, so please check again using the RAW files I provided.

[Imthesucher]

@Sameer K  Here you can also see that the preview is displayed incorrectly, the photo loads for a few seconds and then is displayed correctly in the program. Unfortunately, the online display in the link is still completely wrong, and the incorrect color display for a few seconds is something I've never experienced with Adobe before.

https://adobe.ly/4hl4zQd

[Imthesucher]

@Sameer K  here you can see now that now only the preview ist wrong displayed so someone already knows about the problem

[Sameer K]

Thanks for your cooperation. I've sent you a direct message. 

Regards!
Sameer K