storage is full but is not true Lightroom cloud

Forum|Forum|2 years ago
June 18, 2023
2 replies
602 views

Hi everyone today I have a problem with Lightroom Cloud... I am trying to upload some photos (it's around 700 photos equal to 400 MB but my Lightroom shows me out of storage. full storage over 20GB. Do you know what is happening? Thank you

This topic has been closed for replies.

Rob_Cullen

Community Expert

"Cloud Storage" can be two things-

1) FILE storage (eg. uploading in File Explorer {Creative Cloud Folder}

and

2) PHOTO storage (eg. all photos added/imported to Lightroom-Mobile Apps from phones, iPads, Lr-Desktop, etc.)

The (20GB) limit is the sum or these two.

So how many photos do you already have in Lightroom.adobe.com ?

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

Jim Wilde

Community Expert

There's a third element as well, Rob....Cloud Documents created in PS and other Adobe Creative Cloud apps, which sync to the cloud so that they can be accessed from other apps and computers.

Ian Lyons

Community Expert

According to the screenshot you have already used 21.2GB of cloud storage space but your account only includes 20GB. Therefore, you'll need to create some space for the new photos by either deleting some already stored in the cloud or upgrading your storage to the next level.

T

TomasBalbinderAuthor

Participant

Yes, I know, but my folder with photos has approximately 400MB. And Cloud is empty ... after uploaded my photos. My storage is over 20GB. I have never encountered this. I use this for 4 years without any problems.

L

luca30578530m4le

Participant

I have the same problem

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