I cannot get LightRoom CC to load properly. The "update" process after install upon opening always hangs at 75%. Tried turning all auto-updates off, and it still does this. Along with an IT support person I phoned, we spent 2 hours and tried everything we could think of. Any ideas would be so helpful!
Lightroom version: 6.4 MAS arm64 [ 20230601-0912-70a59ed ] (Jun 1 2023) NGL Version: 188.8.131.52 WF Version: 5.4 6f5ff00 VF Version: 184.108.40.206 HIL Version: 40405 CAI Version: adobe_c2pa/0.4.2 c2pa-rs/0.18.0
Operating system: macOS OS Version: macOS 13.4 (22F66) Application architecture: arm64 Computer model: Mac14,2 / Apple M2 Logical processor count: 8 Built-in memory: 16,384.0 MB Real memory available to Lightroom: 16,384.0 MB Real memory used by Lightroom: 1,042.0 MB (6.3%) Peak memory used by Lightroom: 1,043.0 MB Memory cache size: 0.0 MB
Internal Camera Raw version: 15.4 [ 1508 ] Maximum thread count used by Camera Raw: 5 Camera Raw SIMD optimization: Neon Camera Raw virtual memory: 0MB / 8191MB (0%)
Graphics Processor Info: Metal: Apple M2 Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU4, hard: success, soft: success, al: Yes, dl: No OS Media Capability: true