Subscription is active, but Lightroom says its expired

[Felix_SOSFOODS]

Renewed my subscription, after it failed due to payment issues. All applications work again except Lightroom, still saying that subscription needs to be renewed in the app but not in the pop-up, which says subscription is active. Very annoying. 

[peter-b · Accepted solution]

It looks like there was a delay in updating your Lightroom subscription.  It is fixed now.  Please logout and login again and retry.  Apologies for the inconvenience.

-Peter

[Nayr26364809mzd7]

The same happened to me just recently. Please help me out

[Nayr26364809mzd7]

Im experiencing the same problem on my subscription. I just subscribed annual subscription last month, but recently it says my subscription just expired. Please help me restore my subscription. Thank you !

[Charlie.D]

Hi @Nayr26364809mzd7 

I can see some LR Mobile Android history for your user name here, but that's been expired for about 6 months.  

Please try the advice at: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html 

If that doesn't help, please contact Adobe Support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
And in the chat field (lower right), type AGENT