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Subscription not activating despite purchasing
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/t5/lightroom-ecosystem-cloud-based-discussions/subscription-not-activating-despite-purchasing/td-p/14779384
Aug 04, 2024
Aug 04, 2024
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I had bought the 20 GB plan earlier this day and waited about 4 hours for it to update due to lightroom saying I need to purchase a subscription, which creative cloud says I own the subscription (I checked it was the same account and money had been taken from my wallet). I cancelled the 20gb subscription after those 4 hours and bought the 1TB subscription to be met with the same issue (I still haven't recieved a refund for the previous subscription at this point). Is there something I'm missing?
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Android
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Windows
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Bewitched_Crystal5FD6
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/t5/lightroom-ecosystem-cloud-based-discussions/subscription-not-activating-despite-purchasing/m-p/14780363#M93772
Aug 05, 2024
Aug 05, 2024
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It seems to have resolved the issue overnight. Apologies for any inconveniences
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