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Participant
May 1, 2021
Question

Switching computers

  • May 1, 2021
  • 3 replies
  • 235 views

I am switchingto anew computer and want to reinstall LR. My subscription doesnt say I have LR and when I register LR there is an error. Might be under another email? NEED help please

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3 replies

JP Hess
Inspiring
May 2, 2021

Have you been paying a monthly or annual subscription Fee to Adobe?

Rob_Cullen
Community Expert
Community Expert
May 1, 2021

"Looks like.." tells us nothing.

Go to your account at Adobe and reply with the details of your Subscription.

ADOBE ACCOUNT

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
Participant
May 2, 2021

Thats just it. It isnt on my subscription details. I purchased Light room with this computer from Dell. I've been trying to no avail to contact them in case it was under another email address.

JP Hess
Inspiring
May 1, 2021

This is a user supported forum. We are all just other users like yourself. What version of Lightroom have you been using previously?

Participant
May 1, 2021

Looks like V5