Switching computers

[Melissa5EAF]

I am switchingto anew computer and want to reinstall LR. My subscription doesnt say I have LR and when I register LR there is an error. Might be under another email? NEED help please

[JP Hess]

This is a user supported forum. We are all just other users like yourself. What version of Lightroom have you been using previously?

[Melissa5EAF]

Looks like V5

[Rob_Cullen]

"Looks like.." tells us nothing.

Go to your account at Adobe and reply with the details of your Subscription.

ADOBE ACCOUNT

[Melissa5EAF]

Thats just it. It isnt on my subscription details. I purchased Light room with this computer from Dell. I've been trying to no avail to contact them in case it was under another email address.

[JP Hess]

Have you been paying a monthly or annual subscription Fee to Adobe?