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Kate5CAC
Participant
January 20, 2021
Question

Switching to a new phone

  • January 20, 2021
  • 1 reply
  • 362 views

Hi, I'm switching from a Samsung to iPhone however when I sign into Lightroom on my new iPhone, none of my photos or presets are there. Please can someone tell me how I can get it to show them?

 

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

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1 reply

C
Community Manager
Charlie.DCommunity Manager
Community Manager
January 20, 2021

If you are a free user, photos, edits, presets do not sync from one device to another.  You could subscribe to Lightroom Mobile Premium (or even just use the 7-day trial if either the Google or Apple app store offers it to you), and your stuff should then sync over to the new phone.  If you cancel your subscription, the photos and presets will remain on your new device, they just won't sync to cloud storage again unless you subscribe again in the future.

K
Kate5CACAuthor
Participant
January 22, 2021

Thank you so much! That's really helped me 😊

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