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Participant
July 12, 2019
Answered

Synced cloud, cleared lightrooom, lost cloud files

  • July 12, 2019
  • 2 replies
  • 596 views

hi! I’m super new to using the creative cloud and am trying to find/ restore some lost files if possible.

I downloaded the creative cloud cloud app and synced about 200 photos from the Lightroom app to the cloud app. Once the sync finished, I deleted them from Lightroom hoping to clear up some memory space on my mobile. But when I deleted the files from Lightroom, they also disappeared from the cloud app folder titled “LR photos”.

Any help or ideas on where these photos went would be greatly appreciated!! I really hope I’m not SOL.

Thanks!!

This topic has been closed for replies.
Correct answer Ignacio B.

Please visit https://lightroom.adobe.com and see if you can restore them from the Deleted folder.

Thanks,
Ignacio

2 replies

Abambo
Community Expert
Community Expert
July 12, 2019

What is your Operating System/device?

ABAMBO | Hard- and Software Engineer | Photographer
Participant
July 12, 2019

iPhone 8+ with the Lightroom & adobe creative cloud apps. Thought I was saving the pictures to the cloud so I could then transfer them to a hard drive but now they’re gone

Abambo
Community Expert
Community Expert
July 13, 2019
ABAMBO | Hard- and Software Engineer | Photographer
kglad
Community Expert
Community Expert
July 12, 2019