Synchronizing won't stop

Report · Sep 07, 2024

I use Lightroom on my iphone and it usually synchronizes with my MacBook perfectly. But not now. It keeps synchronizing 2 unknown items. The number of my pics on my iphone is the same as in Lightroom on my Macbook and the pics are also the same.....still it keeps synchronizing 2 unknown items and it won't synchronize any new pics because the synchronizing of the 2 items I mentioned probably block new synchronizations........

What to do? Any help is appreciated,

Thanks, Edwin

[moved from bugs to discussions according to the community rules - Mod.]

Report · Sep 08, 2024

If you sign into your account at https://lightroom.adobe.com, do you see an album called "Sync Issues" ? (this only appears if assets one of the LR app is trying to sync seems troubled somehow).

If so:

1. Verify that you have the original image safely storage outside of the Lightroom app (on your hard drive, or device camera roll, etc)

2. At https://lightroom.adobe.com select and delete the troubled file from the Sync Issues folder

3. Re-import the image you previously deleted

Does this help?