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Brittany30693543wtf9
Participant
October 7, 2023
Question

Syncing error

  • October 7, 2023
  • 1 reply
  • 121 views

 

 

For some reason my images are not syncing. I typically upload my images to my mobile Lightroom and then they sync to my Lightroom classic for me to edit. To my knowledge I haven't changed any of my settings. Everything is updated. I have tried the obvious - restarting devices & signing out and back into Adobe account. Still nothing. It currently says 9 images are trying to sync but when I go to sync activity it say 0 uploading, 0 downloading, 0 pending. This has been on going for 12+ hours. 

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1 reply

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Community Manager
Charlie.DCommunity Manager
Community Manager
October 9, 2023

If you sign into your same account at https://lightroom.adobe.com/, do you see that the images have indeed uploaded from your mobile app?

If your images haven't finished syncing from your mobile app, do you see any errors in the mobile app when you tap the cloud icon?  Are you leaving the mobile app open and running long enough to allow sync to complete?

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