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Р
Регина27555046bfwi
Participant
December 13, 2022
Question

The written of money

  • December 13, 2022
  • 1 reply
  • 120 views

 

Today the app has written money (7790 tenge). But I use moths subscription for 790 tenge. I hope you’ll solve this problem

This topic has been closed for replies.

1 reply

C
Charlie.D
Inspiring
January 26, 2023

Hello 

It seems like you subscribed to the annual plan when you wanted to subscribe to the monthly plan instead.  

Your issue can best be resolved by contacting Adobe Customer Care at https://helpx.adobe.com/contact.html. Click on the live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chat bot.

Ask Support if they can cancel and refund your current annual subscription.  

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