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Two parellel Licenses.

Community Beginner ,
Dec 06, 2024 Dec 06, 2024

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I had intended to buy Photography Plan with 1TB, but instaed bought a Lightroom Subscription with 1TB by mistake, and then I ended up buying the photography plan because I need photoshop for my workflow. So I have two simultaneous subscriptions with Lightroom, and 1TB storage overlapping between two. 

 

Has anyone been in the sitation, and will Adobe customer care be ok with canceling one subscription or issue me a redeemable coupon, which i can use later ? 

 

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Community Expert ,
Dec 06, 2024 Dec 06, 2024

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Only Customer Care can answer your questions. We as other users in this forum we do not have access to your accounts.

! CONTACT CUSTOMER SUPPORT

 

Regards. My System: Lightroom-Classic 14.0, Photoshop 26.0, ACR 17.0, Lightroom 8.0, Lr-iOS 9.0.1, Bridge 15.0.0, Windows-11.

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