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RobertSkujaPhotography
RobertSkujaPhotography
Participant
November 3, 2019
Question

Unable to Create Directory. "don't have permission to save file xxx in folder xxx" ERROR Message.

  • November 3, 2019
  • 1 reply
  • 2261 views

All of a sudden I now get this message when I try and add photos to Lightroom to edit. Any ideas on a corrective action

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1 reply

Akash Sharma
Akash Sharma
Legend
November 4, 2019

Hi there,

 

Sorry that you're getting an error message "Unable to create directory, don't have permission to save file xxx in folder" while trying to add images to Lightroom. Which version of Lightroom are you using and on which OS?

 

To what it seems like, you likely have a permission issue at the drive or folder level. You will need to use the Mac OS to change the permissions for your User Account for that (and perhaps other) locations. If changing doesn't work you may need to repair your permissions.  

This may be of help for Repair instructions: https://helpx.adobe.com/x-productkb/global/repair-disk-permissions-running-disk.html

 

Let us know how it goes.

 

Thanks,

Akash

 

RobertSkujaPhotography
RobertSkujaPhotographyAuthor
Participant
November 4, 2019

Hi Akash,

 

Thanks for your response.

 

I am using Lightroom CC version 2.0.2 on macOS High Sierra version 10.13.6

 

How do I use the macOS to make the changes to permissions?

 

Thanks again!

Akash Sharma
Akash Sharma
Legend
November 5, 2019

Have you tried using the "Disk Utility" on your Mac to repair permissions?

See https://helpx.adobe.com/x-productkb/global/repair-disk-permissions-running-disk.html

 

~Akash

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