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Unable to import via cable-connect

New Here ,
Sep 25, 2024 Sep 25, 2024

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It used to, now it doesn't. Camera is in PTP mode. Doesn't show up in the import prompt on Lightroom CC for Mac, latest version.

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New Here ,
Sep 25, 2024 Sep 25, 2024

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I can't edit titles or close this, but this was supposed to refer to importing via usb cable. Creating a new ticket.

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New Here ,
Sep 25, 2024 Sep 25, 2024

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Latest everything (camera firmware, Lightroom, MacOS), correct cable. Plugging in used to allow direct import into Lightroom, now the camera does not show up.  

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Adobe Employee ,
Sep 25, 2024 Sep 25, 2024

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Your original post mentioned Tether and was moved to Lightroom Classic. 

 

Since we can't tell which forum is correct can you please go to Help>System Info… and provide us with your software's installed version number. 

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Sep 25, 2024 Sep 25, 2024

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Latest as mentioned: Lightroom version: 7.5 MAS arm64 [ 20240801-2320-5b173a1 ] (Aug 1 2024)

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Community Expert ,
Sep 25, 2024 Sep 25, 2024

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I recently had the same problem (except using Lightroom Classic). All of a sudden my Sony A7R V did not want to connect to Lightroom Classic on my Mac using USB. It also did not want to connect to my iPad, suggesting this was a camera problem, not a Mac problem or a Lightroom problem. I found that they way to solve this was very odd indeed, but it did work: turn off the camera, remove its battery for a few minutes and try again.

 

-- Johan W. Elzenga

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