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Observed on: Mac OS Monterey 12.7.2, Lightroom 7.1.2
Im having an issue where I cannot open lightroom due to two error popups.
The first is unable to move some photos, with an unknown fatal database error.
Then followed by a local catalog error.
I appreciate that this is an error that has been documented a number of times, but I seem to have tried all of the suggested solutions with no joy. So far I have tried:
Any other suggestions before I reinstall the whole OS?
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Interestingly I have just installed version 6.5 and version 7.0 and they both work. It seems to be an issue with the latest version of Lightroom.
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This is a very unusual failure mode. We need to collect a diagnostic log from you.
For LrDesktop
Go to Preferences
Account Section
Hold down the [Opt/Alt] key to make the [Diagnostic Log] button appear.
When you are ready to share, post the log on a sharing service (Dropbox, etc) and message me the link to the log.
Thanks!
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Thanks, have messaged you.
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Thank you. Please leave the file available for our engineers to pull down. I will post back here once they've retrieved the file.