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Participant
January 28, 2018
Answered

Unable to Open Photos in Instagram from Lightroom Mobile

  • January 28, 2018
  • 6 replies
  • 7168 views

I noticed a few weeks ago that when I try to go the normal route of sharing a photo into Instagram from my Lightroom Mobile app for iPhone, it won’t pull it all the way through. Some details here:

i open the Photo in my Lightroom app. Select the share icon, select “Open In”, select the size (have tried both options, doesn‘t effect the outcome). message pops up saying “rendering”. Once complete, the phone pops up a screen asking where I want to open it (a list of apps displayed). If you scroll over, there are TWO Instagram options. The first app icon I see just says Instagram. If you select this, you are given no tools for cropping the photo, editing/filters, tagging, etc. The only thing you can do is add a caption. Therefore I never use this option. The second app icon for Instagram on that list says “Copy to Instagram“.

When this is selected, a new screen (new in the last few weeks to months) pops up that asks if you want STORY or FEED.

When I select feed, the photo disappears and it defaults to my camera roll in my phone.

the work around is simply to save the photo to my camera roll and then open Instagram, but this is obviously a bug that needs to be addressed since it previously worked fine!

oh and if instead of FEED I select STORY, it works.

Anyone else having this problem? I may try to delete the apps and reinstall if nothing else resolves.

This topic has been closed for replies.
Correct answer milesk89975191

It’s been fixed with the new Instagram update.    

6 replies

Katherine
Participating Frequently
September 20, 2020

Does this feature still work for you now? I had been doing this as I found it uploaded better quality images and now it's gone. I'm aware your post is two years old and just now iOS 14 came out, with this update this option is gone for me. Has this happened to anyone else?

Participant
September 21, 2020

I am having the same issue since the new iOS update. I used to post directly from from Lightroom into Instagram and now it shows a window that seems to be a mistake or bug. It only allows me to send it to somebody within Instagram.

willemi69695154
Participating Frequently
February 6, 2018

Fantastic! It works! Thanks

milesk89975191
milesk89975191Correct answer
Participant
February 5, 2018

It’s been fixed with the new Instagram update.    

Known Participant
February 5, 2018

EUREKA! GREAT!

sphinxx
Participant
February 2, 2018

I’m having the problem too. I’m pleased others are having it too but not happy that we’re having this problem. We need this to be fixed ASAP

greule
Community Manager
Community Manager
February 5, 2018

Have you enabled the Instagram Share extension via the "More" option.  - Guido/ Lr Mobile QE

Known Participant
February 5, 2018

already answered to this (no) answer…

milesk89975191
Participant
January 31, 2018

Same exact problem for me. would be great if this was fixed.

Participant
January 29, 2018

I have noticed the same problem and have been looking for an answer or work-around. I’ve found it to be the best way to keep most of the resolution of my original photos when uploading to IG.

greule
Community Manager
Community Manager
January 30, 2018

Could you try to enable the Instagram Share extension from the ios share sheet “More” option. With that you can bypass the Story/Feed screen. Let me know if that helps -Guido/ Lr Mobile QE

Known Participant
January 30, 2018

Sorry, but it is impossible enable "copy to instagram": there isn't the button, there is only for "instagram", and it is already "on";
but… impossible share photos in the feed .