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C
c.considine
Participating Frequently
October 21, 2020
Question

Unable to select lens on Lightroom Camera module

  • October 21, 2020
  • 2 replies
  • 874 views

I can't change camera lens in the Lightroom camera module.

I'm following along Lisa Carney's amazing Adobe Max tutorial, but the capture button in the Lightroom camera module is obstructing the icon to change lens.

Attached is the screenshot. It happens in all modes and portrait and landscape.

I've rebooted, re-installed to no avail.

Hope someone can help.

Many thanks

Catherine

 

This topic has been closed for replies.

2 replies

C
Charlie.D
Inspiring
October 21, 2020

Hi Catherine

I work with Ignacio.  We have a team mate with this same device, but she could not reproduce this on iOS 14.1 which released yesterday.  Does this still reproduce if you update to iOS 14.1?

 

[Edit]

It may also help us to see your exact steps.  I can tell from your screenshot that you found and launched Lightroom via iOS Search menu, but could you capture a video screen recording and share with us?  Here's how: https://support.apple.com/en-us/HT207935

C
c.considineAuthor
Participating Frequently
October 22, 2020

I've updated to 1.4 and it's still not right but it's a little better and I can change lens. So I won't worry further. Thanks. 

C
Charlie.D
Inspiring
November 2, 2020

Hi c.considine

 

We're still investigating this, but in the mean time you could try the following as a work-around: in iOS Settings > Display & Brightness > Display Zoom, enable Standard instead of Zoomed.  

 

This problem doesn't affect all devices, and as I mentioned we are investigating possible solutions.

 

Thanks!

I
Ignacio B.
Participating Frequently
October 21, 2020

Hi,

thanks for contacting us, what device and iOS version are you on?
Does it help to restart the app or the device?

Thanks,
Ignacio

C
c.considineAuthor
Participating Frequently
October 21, 2020

Sorry I should have said:

iPhone 11 Pro ios 14.01

Lightroom v. 6.0.1 CD3ED4

 

Best

Catherine

I
Ignacio B.
Participating Frequently
October 21, 2020

Thanks!

I got some more questions
1. Is it only overlapping on HDR or on all types?
2. Do you have Long Exposure and Depth enabled?
3. Does it occur in any orientation?
4. Do you have any iOS accessibility settings enabled on the device?

Thanks,
Ignacio

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