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I've just updated the app on my iphone and it was the biggest regret of my life 😭 i got this on my screen stuck 2days already!!! Any solution how to fix this, I'm so afraid ending up uninstalling and reinstalling since I have saved so much photos and presets, and losing them was not an option 😭
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Please do not uninstall. If you are a free user, deleting the app will delete all the photos, presets, etc. too.
Does it help if you force-quit and relaunch the app? How about restarting the device? Please let us know if this helps.
Also, please do a full iTunes/Mac OS Finder or Cloud backup of your device, in case additional troubleshooting is required.
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Relaunched and force-quitting it multiple times already!!!! Restarting my phone a lot of times, none of it helps, so hopeless, any other solution options?
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could you double check if your phone has still enaough storage left? Just verify under iOS settings-> general->iphone storage. - Guido/ Lr QE
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I actually updated to a new phone, and here's the storage of both of them. Both are still stuck on the updated screen 3days already.
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Apologies for the ongoing trouble, @kmbrlybrtl . It's not clear what's causing this issue. I'll send you a direct message with some questions soon.
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