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M
Monikelle255504292u8h
Participant
August 7, 2022
Answered

Videos from Lightroom Mobile are not getting exported (Android)

  • August 7, 2022
  • 3 replies
  • 2448 views

Uso versão paga, a opção de editar vídeo, está com problema. Não deixa eu salvar na galeria. 



{Title edited by Moderator}

    This topic has been closed for replies.
    Correct answer NELSON15B9

    I'm having the same problem. All videos fail when exporting. Using Huawei P30 and latest Android Lightroom version (premium). No problems when exporting photos.

     

    Here's some screenshots 

     

     

     

     

    3 replies

    G
    Grégoire5F9E
    Participant
    January 1, 2024

    Hi all,

     

    hope you're doing good.

    My gf is struggling with the same issue on her Huawei P30 Pro, and only with the videos shot with this device. She can export on her phone the videos shot with her camera and imported through the desktop app

     

    I think I found a kind of a solution, or at least, found a way to bypass the issue :

     

    1. Create an album

    2. Turn it sharable through a link and allow .jpg download (seems to be working with videos)

    3. Add your footage within this album

    4. Copy the sharable link and paste it in Chrome

    5. Download the edited video

    6. Tell me if it does work for you too

    7. Follow @gregplcca on IG if you're happy about that 😂

      A
      AliHamza33454022gbuc
      Participant
      November 7, 2023

       Dışa aktarma tamamlanamadı hatası veriyor ve düzelmiyor

        Ranjisha Sengupta
        Ranjisha Sengupta
        Legend
        August 9, 2022

        Hi there,

         

        Sorry about the trouble while saving videos from Lightroom Mobile. We're here to help.

        Which version of Lightroom Mobile are you using? What happens when you try to save the video? Can you share your Android device version and specification? How much RAM and free storage do you have?

        Do you get any error messages? 

         

        Please log on to Lightroom web (https://lightroom.adobe.com) and confirm if everything is correctly synced; if so, please re-install the application.

         

        Let us know if it helps.

         

        Thanks.

        Ranjisha

        R
        Re259986321ort
        Participant
        September 7, 2022

        SO? 

         

        Ranjisha Sengupta
        Ranjisha Sengupta
        Legend
        September 7, 2022

        Thanks for the details. Does it happen when you export particular video file formats or all? Are you able to export it from Lightroom Web? Have you tried reinstalling the application so far? You can also share an affected file so we can try it on our end.

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