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Waiting for settings

Explorer ,
Oct 03, 2023 Oct 03, 2023

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This issue is driving me insane.

 

Syncing a collection from classic for editing on my iPad on the go, and I just cannot solve this ridiculous issue. It's been intermittently on and off for at least the past couple of years.


The official workaround is to move a slider a bit, but I can't move a slider without first resetting the photo, then I can do a dance of undo redo and eventually (no one knows how though) the photo is back in the original state it should have been in when I opened it. But how can I or anyone be expected to do that with each photo? 

Essentially it's unusable which makes the whole escapade pointless.

 

What is the solution? Why can't it be resolved with an update?

 

Here is hoping there is a magical solution waiting to present itself, even though many many internet searches suggest not.

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Adobe Employee ,
Oct 04, 2023 Oct 04, 2023

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If you sign into your account at https://lightroom.adobe.com/  do you see images / errors there like iPad shows?  Does the error indicate which app is pending upload of edits?  A screenshot might help.

Have you tried posting for help with this in the forum for Lr Classic?  That is: https://community.adobe.com/t5/lightroom-classic/ct-p/ct-lightroom-classic 

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Explorer ,
Oct 05, 2023 Oct 05, 2023

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Hello, thanks for responding.

 

Yes, it's the same on iPad, iPhone, web and LR (not Classic) on my Mac.

 

 

I cannot post a screenshot now, as the intermittent error has fixed itself since posting this. However it says something along the lines of  'settings are waiting to be synced, you can reset the settings to edit the photos straight away', but the edits NEVER sync, and all of the devices that I have say that the syncing is up to date.

 

It's fixable via certain tricks which I gleaned from the forums. I havent posted there because there are more than several posts which say the same thing (dating back a few years now).

 

It's very clearly a bug.

 

EDIT: here is the error, attached a screen shot from my ipad. 

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Adobe Employee ,
Oct 05, 2023 Oct 05, 2023

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My current understanding is that the underlying issue has been fixed, but assets from the affected period may need to be touched (edited slightly) as you mentioned.  I'm not sure this describe the more transient experience you describe, which sounds more like incomplete syncing which should be the only reason for this error for new imports/edits going forward.

 

My recommendation: if you can identify a range of photos that seem affected.  Then, try adding a keyword, see if a simple metadata change is enough to make the error go away. 

 

If not, then perhaps apply a small edit as a batch edit across the set of photos, effectively nudging a setting slightly.  And then apply a 2nd edit that moves the same setting back.  Of course this risks overwriting existing edits, so I would only use an edit setting that you normally don't touch. For me, that might be Vignette or Grain.  If you prefer not to attempt this, I understand.

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Explorer ,
Oct 05, 2023 Oct 05, 2023

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Thank you again for your assistance.

 

It's impossible to adjust any sliders, the only way to fix it is to reset the settings, adjust a slider and then undo twice, and then it seems to work. but its risky, and it needs to be done for each photo.

 

My shoots generally consist of around 100 - 500 deliverables to be edited, so that type of thing gets tiring fast. My preferred workflow is to import into LRC and apply my basic preset (this is lens corrections, other adjustments which are consistant to every photos no matter what and some empty masks so that the photo is 'ready to edit').

 

I guess it's the masks that are causing the issues? I read in another thread that that could be that. 

 

Edit: I suppose you mean, as others have suggested in similar posts to mine, adjust the slider in LRC? But thats really not useful.. if i'm working on the ipad it's because I'm not at my studio machine.

 

Either way, I would rather it worked as intended.

 

This most recently happened in the very last shoot I did, which was 2 days ago, when I posted this.. so IO don't think it's fixed, or that its an underlying issue that previous affected photos, as they're new photos to the ecosystem.

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