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Watermark in Lightroom Mobile doesn't support transparent layer?

New Here ,
Oct 20, 2020 Oct 20, 2020

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It is just so important but seems that it's still not supported yet. The watermark with background is just so ugly (photo attached)33DDA50D-493D-4AA4-AB4F-E7EC203E01D1.jpeg

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Adobe Employee ,
Oct 20, 2020 Oct 20, 2020

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Hi, can you please let give us some more information about the watermarked image?
How was it created, size etc.

It would also help to know if this is occurring on Android or iOS.

Also, what kind of image are you exporting too?
Do you also see the same issue if exporting on e.g. a white image?

Thanks,
Ignacio

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New Here ,
Oct 29, 2020 Oct 29, 2020

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To whom it may concern,

 
Here's the picture I created for my signature (I've removed background layer). It ended with a background layer. I'm also attaching a sample photo after export with signature attached.
 
I'm using Lightroom Mobile for my iPad Pro 2018 & iPhone 11 Pro.MAXWELL LAU.pngDSCF5669.JPG

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Adobe Employee ,
Nov 03, 2020 Nov 03, 2020

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What kind of image are you using? 
Are you sure that the application that exported the image has transparency added to the image?
If so, please let us know which one you've used.
Also, JPG images doesn't support transparency where e.g. PNG does.

thanks,
Ignacio

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New Here ,
Nov 03, 2020 Nov 03, 2020

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I used photoshop to make my signature background-transparent & exported the signature photo as PNG. Which step did I miss? Or the Lightroom for Mobile is not supporting transparency yet?

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Adobe Employee ,
Nov 05, 2020 Nov 05, 2020

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That sounds correct to me.
It would be great if you could share the image with me privately for us to investigate further.

Thanks,
Ignacio

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New Here ,
Nov 05, 2020 Nov 05, 2020

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I actually attached my aignature photo is the previous posts but seems that the file was uploaded & converted into jpgs. How could I provide my original png file to you? Could you provide me your email? Thanks!

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Adobe Employee ,
Nov 05, 2020 Nov 05, 2020

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I've pinged you privately 

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