Hi Jim,
Basically, the screenshots were to show you that I have the box checked when exporting. I have both LR CC & LR Classic CC. Neither will now export my logo on the photos.
My logo is a graphic designed by a designer and has text within it (Palentino & Calibri Light) with a simple design at the top. I imported the jpegs of my logos a year ago. I have used this logo in all it’s variations (light grey, dark grey and white) with no problem for over a year now. It has just recently stopped working.
Is there anyway you can just check my system to find out what the problem is? Is this the only customer service available from Adobe? It is just that I need speedier assistance and direct trouble-shooting.
Hopefully, your next email will be the solution. Also, if there is direct customer service from Adobe with someone I can speak to real time, I would appreciate you sending that my way.
I look forward to your response with hopefully, a solution.
Thanks,
Annarose
The problem is that this is a user to user forum, so you're not talking with Adobe, just another user like you. If you specifically want to talk to Adobe, you'll need to try their tech support, or post at the official feedback site where some Adobe staff make an appearance (though you're just as likely to get me or someone like me over there). The site is here: https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_photoshop_lightroom
Lightroom Classic CC | Photoshop Family Customer Community
One thing you could check is that the logo jpegs are still in the same location as they were when you set them up (try creating a test watermark using the same logo to ensure that the system can locate it).