What happens to my data if I cancel my subscription?

[marcus_6258]

Hi everyone,

I recently took a photography class, and as part of it, I was given a Creative Cloud subscription. Right now, I’m on an “Adobe for Enterprise” plan through my school. I’ve been using Lightroom Creative Cloud (not Lightroom Classic), and I have a lot of photos stored in the cloud.

Since the class is ending soon, I’m concerned about what will happen to my data in Lightroom. Will everything be deleted right away, or will I have some time—maybe a month—to either (a) get a new subscription or (b) download my photos? Are photos still accessible after the subscription ends?

Also (slightly off-topic), what’s the difference between a work and a personal Adobe account? I think I have both tied to the same email, but only the work account has an active subscription. Do they store different data in the cloud? And once my Enterprise plan ends, will I still be able to log into the work account to buy a new subscription or retrieve my photos?

Thank you!

[John Waller · Accepted solution]

Since the class is ending soon, I’m concerned about what will happen to my data in Lightroom. Will everything be deleted right away, or will I have some time—maybe a month—to either (a) get a new subscription or (b) download my photos? Are photos still accessible after the subscription ends?

See https://www.lightroomqueen.com/cancel-cc-subscription-photos/

[Charlie.D]

How long your data persist in Creatvife Cloud or Lightroom's cloud storage may be up to your school's plan administrator  policies.  It can vary from one organization to another, so I recommend downloading your photos ASAP to be safe. 

I heard that the Lightroom Desktop app (not the Classic version) allows users to Archive images, which would save them from the cloud to local storage.

Another option for Mac and Windows users is the Lightroom Downloader: https://helpx.adobe.com/lightroom-cc/kb/download-lightroom-photos.html