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brookem50390406
Participant
November 16, 2022
Question

Will I lose photos if I cancel membership?

  • November 16, 2022
  • 3 replies
  • 925 views

I am considering cancelling my membership for a short time, but want to know if photos that are already uploaded to Lightroom, will they be saved and I can access them again when I re-join in the future?  Thanks.

 

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3 replies

Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
November 16, 2022

Be aware also that if you cancel a subscription before the end of your 12month subscription contract, then Penalty fees will be charged based on the remaindere of your contract.

CANCELLING & REFUND POLICIES

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
John Waller
Community Expert
John WallerCommunity Expert
Community Expert
November 16, 2022

What @George_F said.

 

You have up to a year to download your photos or re-join.

More details: https://www.lightroomqueen.com/cancel-cc-subscription-photos

    George_F
    Community Expert
    George_FCommunity Expert
    Community Expert
    November 16, 2022

    If I am reading this correctly, then you should have one year after the cancel date to access and download your photos or to rejoin.

    (I'm a Community Volunteer and not an Adobe Employee, so this is just my understanding and it can't be ruled out that I'm mistaken.)  I've attached the Help Article below that covers this.

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html#:~:text=Adobe%20will%20continue%20to%20store,files%20from%20our%20cloud%20services.

    George F, Photographer & Forum Volunteer
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