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LG G6 .dng appears in Lightroom CC with violet cast

Community Beginner ,
Sep 08, 2017

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When importing a .dng file from a new LG G6 Android phone, it appears with a severe violet cast.  Lightroom CC automatically pegs tint at -150 and it's still pretty bad, and gives me no flexibility to work with that slider. Is this a known issue?

Camera RAW, Photoshop CC and Lightroom Mobile also shows the violet cast.

RawTherapee and Snapseed seem to read the file normally (which makes me think it's not an LG issue, hence my posting here).  I can export to .tif from there, and then import the .tif to Lightroom, but it's an inconvenient workflow.

Thanks!

Screenshot_2017-09-08-13-42-28.png

Message was edited by: Mod (Discussion successfully moved from Lightroom Classic CC to Lightroom CC)

This might be a temporary solution this thanks to Reddit (See Azriel0's comment) https://www.reddit.com/r/lgg6/comments/77oyoo/my_g6s_rawdngs_are_purple_whose_arent/

https://www.reddit.com/r/lgg6/comments/77oyoo/my_g6s_rawdngs_are_purple_whose_arent/

It looks like something's up with LG's profile on this thing. The metadata doesn't match the model number of my phone, and I think this might be a similar issue with all H873's.

In the linked Reddit thread, Azriel0's comment recommends downloading the DNG Profile Editor from Adobe. His attached profile didn't quite do it for me, but he gave enough information to work with. Here's what I did:

1. Open DNG Profile Editor

You can download this straight from Adobe at Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC

2. Open A Photo

Grab one of your purple-tinted DNG's that you want to work with. Find an example with neutral color (cloudy sky, etc)

3. Do one of the following:

a) Open the photo in DNG Profile Editor.

     1. Click a neutral color with an excessively purple tint.Screen Shot 2017-10-24 at 12.16.41 AM.png

     2. Click a purple part on the color wheel, and adjust the purple to point towards green, as following.

Screen Shot 2017-10-24 at 12.33.14 AM.pngScreen Shot 2017-10-24 at 12.33.17 AM.png

     3. After making changes, export the new profile to {HOME FOLDER}/Library/Application Settings/Adobe/CameraRaw/CameraProfiles.

  

     Screen Shot 2017-10-24 at 12.35.43 AM.png

     4. Import your photo to Lightroom. It should appear somewhat closer to normal.

Screen Shot 2017-10-24 at 12.39.24 AM.png

5. Now thanks to that newly-exported profile, you can throw it on all your old photos.

Screen Shot 2017-10-24 at 12.53.20 AM.png

b) Or just download this starter profile (right click, Download) and adjust from there. Export from DNG Profile Editor as above, and it should appear in Lightroom.

------------------------------------

I hope LG figures out this issue in a future software update. Adobe might be able to bandaid this so we can use our photos in Lightroom Mobile, but for now desktop is actually usable with this phone.

Hope this helps someone!

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LG G6 .dng appears in Lightroom CC with violet cast

Community Beginner ,
Sep 08, 2017

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When importing a .dng file from a new LG G6 Android phone, it appears with a severe violet cast.  Lightroom CC automatically pegs tint at -150 and it's still pretty bad, and gives me no flexibility to work with that slider. Is this a known issue?

Camera RAW, Photoshop CC and Lightroom Mobile also shows the violet cast.

RawTherapee and Snapseed seem to read the file normally (which makes me think it's not an LG issue, hence my posting here).  I can export to .tif from there, and then import the .tif to Lightroom, but it's an inconvenient workflow.

Thanks!

Screenshot_2017-09-08-13-42-28.png

Message was edited by: Mod (Discussion successfully moved from Lightroom Classic CC to Lightroom CC)

This might be a temporary solution this thanks to Reddit (See Azriel0's comment) https://www.reddit.com/r/lgg6/comments/77oyoo/my_g6s_rawdngs_are_purple_whose_arent/

https://www.reddit.com/r/lgg6/comments/77oyoo/my_g6s_rawdngs_are_purple_whose_arent/

It looks like something's up with LG's profile on this thing. The metadata doesn't match the model number of my phone, and I think this might be a similar issue with all H873's.

In the linked Reddit thread, Azriel0's comment recommends downloading the DNG Profile Editor from Adobe. His attached profile didn't quite do it for me, but he gave enough information to work with. Here's what I did:

1. Open DNG Profile Editor

You can download this straight from Adobe at Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC

2. Open A Photo

Grab one of your purple-tinted DNG's that you want to work with. Find an example with neutral color (cloudy sky, etc)

3. Do one of the following:

a) Open the photo in DNG Profile Editor.

     1. Click a neutral color with an excessively purple tint.Screen Shot 2017-10-24 at 12.16.41 AM.png

     2. Click a purple part on the color wheel, and adjust the purple to point towards green, as following.

Screen Shot 2017-10-24 at 12.33.14 AM.pngScreen Shot 2017-10-24 at 12.33.17 AM.png

     3. After making changes, export the new profile to {HOME FOLDER}/Library/Application Settings/Adobe/CameraRaw/CameraProfiles.

  

     Screen Shot 2017-10-24 at 12.35.43 AM.png

     4. Import your photo to Lightroom. It should appear somewhat closer to normal.

Screen Shot 2017-10-24 at 12.39.24 AM.png

5. Now thanks to that newly-exported profile, you can throw it on all your old photos.

Screen Shot 2017-10-24 at 12.53.20 AM.png

b) Or just download this starter profile (right click, Download) and adjust from there. Export from DNG Profile Editor as above, and it should appear in Lightroom.

------------------------------------

I hope LG figures out this issue in a future software update. Adobe might be able to bandaid this so we can use our photos in Lightroom Mobile, but for now desktop is actually usable with this phone.

Hope this helps someone!

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Sep 08, 2017 1
Adobe Employee ,
Oct 17, 2017

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Hi mattm,

Do you see an develop preset getting applied to the image while importing?

Image result for lightroom import develop preset

Also, Please re calibrate your monitor to ensure that the issue is not due to inconsistent monitor color profile. See How to manage color in Lightroom

Thanks,

Akash

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Oct 17, 2017 0
New Here ,
Oct 17, 2017

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Hi,

I do have the same problem with dng from LG G6. The issue can be found in other forums in the www as  well.

No preset while importing, no problem with the calibration of my monitor.

The problem only apears with dng form LG G6, not with dng from LG G4, CR2 from Canon or ARW from Sony

Greetings

Franka

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Oct 17, 2017 0
Community Beginner ,
Oct 20, 2017

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Hi Akash,

Thanks for the reply.  There is no preset being applied, and my monitor is calibrated.  Still seeing the same issue.

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Oct 20, 2017 0
Adobe Employee ,
Oct 23, 2017

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Some clarification, Do you see this on your mobile or on the desktop?

Could you post screenshot of how the image looks like on desktop?

~Akash

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Oct 23, 2017 0
Community Beginner ,
Oct 23, 2017

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Hi Akash,

I see the issue on both mobile and desktop versions of Lightroom.  Here is a screenshot of the problem in Adobe Lightroom Classic CC.  Note the tint control is all the way to the left with no input from the user. Color temperature looks low as well.

lightroom-desktop-lgg6-dng.JPG

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Oct 23, 2017 0
New Here ,
Oct 24, 2017

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This might be a temporary solution this thanks to Reddit (See Azriel0's comment) https://www.reddit.com/r/lgg6/comments/77oyoo/my_g6s_rawdngs_are_purple_whose_arent/

https://www.reddit.com/r/lgg6/comments/77oyoo/my_g6s_rawdngs_are_purple_whose_arent/

It looks like something's up with LG's profile on this thing. The metadata doesn't match the model number of my phone, and I think this might be a similar issue with all H873's.

In the linked Reddit thread, Azriel0's comment recommends downloading the DNG Profile Editor from Adobe. His attached profile didn't quite do it for me, but he gave enough information to work with. Here's what I did:

1. Open DNG Profile Editor

You can download this straight from Adobe at Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC

2. Open A Photo

Grab one of your purple-tinted DNG's that you want to work with. Find an example with neutral color (cloudy sky, etc)

3. Do one of the following:

a) Open the photo in DNG Profile Editor.

     1. Click a neutral color with an excessively purple tint.Screen Shot 2017-10-24 at 12.16.41 AM.png

     2. Click a purple part on the color wheel, and adjust the purple to point towards green, as following.

Screen Shot 2017-10-24 at 12.33.14 AM.pngScreen Shot 2017-10-24 at 12.33.17 AM.png

     3. After making changes, export the new profile to {HOME FOLDER}/Library/Application Settings/Adobe/CameraRaw/CameraProfiles.

  

     Screen Shot 2017-10-24 at 12.35.43 AM.png

     4. Import your photo to Lightroom. It should appear somewhat closer to normal.

Screen Shot 2017-10-24 at 12.39.24 AM.png

5. Now thanks to that newly-exported profile, you can throw it on all your old photos.

Screen Shot 2017-10-24 at 12.53.20 AM.png

b) Or just download this starter profile (right click, Download) and adjust from there. Export from DNG Profile Editor as above, and it should appear in Lightroom.

------------------------------------

I hope LG figures out this issue in a future software update. Adobe might be able to bandaid this so we can use our photos in Lightroom Mobile, but for now desktop is actually usable with this phone.

Hope this helps someone!

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Oct 24, 2017 2
Community Beginner ,
Nov 02, 2017

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Thanks, I'll definitely try this soon!

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Nov 02, 2017 0
New Here ,
Oct 29, 2017

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I have this problem too. Same model of LG g6. I took the photo with Lightroom mobile and it looks purple.

I have to also comment though that I have a number of photos where from one shot to the next the raw image looks very different. Grass various greens in shots taken seconds later with similar light and similar position. Not very happy with this.

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Oct 29, 2017 0