Lightroom CC for iOS11 is not compatible with iPhone X

Community Beginner ,
Nov 05, 2017

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Hello there,

it seems that the new Lightroom CC for iOS, version 3.0.0, is not compatible with the iPhone X. The new "notch" is covering the share/save icons on the top of the screen.

Has anybody noticed the same issue?

Thank you! have nice day!

pietro  |   jpeg_foto

https://www.instagram.com/jpeg_foto/

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1 Correct Answer

Adobe Employee , Nov 06, 2017
greule Adobe Employee , Nov 06, 2017
We have just release a new Lr Mobile version 3.0.1 with a better iPhoneX support. Please give it a try an let us know if you still run in to problems. Thanks, Guido/ Lr Mobile QE

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Community Beginner ,
Nov 05, 2017

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Yes!!!. I cannot share any pics from iPhoneX

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Adobe Community Professional ,
Nov 05, 2017

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Hi Pietro,

Steve Jobs style answer: "You're holding it wrong." 

Seriously, this seems like a bug that will need to be addressed in a future release, but a workaround would be to turn the phone to landscape orientation so the control icons are along the longer edge of the phone...

Meanwhile we can only hope Adobe is busily fixing this!

Mike

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Community Beginner ,
Nov 05, 2017

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By placing the finger where the icon is supposed to be it works!!

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Adobe Employee ,
Nov 06, 2017

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We have just release a new Lr Mobile version 3.0.1 with a better iPhoneX support. Please give it a try an let us know if you still run in to problems. Thanks, Guido/ Lr Mobile QE

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j_p_e_g_ AUTHOR
Community Beginner ,
Nov 06, 2017

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greule  escribió

We have just release a new Lr Mobile version 3.0.1 with a better iPhoneX support. Please give it a try an let us know if you still run in to problems. Thanks, Guido/ Lr Mobile QE

Yes! Now is muuuuch better! And... it works! Thanks Guido, and thanks Adobe!

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New Here ,
Nov 28, 2017

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Hi there greule, nice work updating your brilliant app for iPhone X! I'm still having a problem though. When I want to take a picture with flash in the .DNG modus, I can't turn the flash on. Asked about it before right here: No flash when taking .DNG picture. Is it a known issue, or have you got the solution yet and will it come in a hopefully-soon-to-come update?
Regards!

Coen

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Adobe Employee ,
Apr 25, 2018

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Hi Coen, I think Jeffrey replied to you separately.  LRCC iOS version 3.2.1 released this week enables camera flash during DNG capture for iPhones 8, 8+, and X as long as you're updated to iOS 11.3

Kind regards,

Charlie

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New Here ,
Jun 20, 2018

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Hello, I just began experiencing the same problem like everyone else. I can save/share JPG photos few days ago. But today I tried to save/share or "open in" a DNG file and been having the "this may take a moment" message that lasted for hours on my iphone X. Tried to save/share the exact same file from my iphone 6s and I had no issue. Please help.

Iphone X IOS 11.3

Lightroom v.3.3.0

Iphone 6s IOS 11.2.5

Lightroom v.3.2.1

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greule LATEST
Adobe Employee ,
Jun 20, 2018

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Hi Jessica, could you double check your network on the IPhoneX. Does the cloud status icon at the Lr Mobile top menu bar show the "Syncing Interrupted"-indicator? If so, could you toggle OFF/ON Flightmode and give it a try again. - Guido/ Lr Mobile QE

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j_p_e_g_ AUTHOR
Community Beginner ,
Nov 06, 2017

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  escribió

By placing the finger where the icon is supposed to be it works!!

yes! it works too! great! thanks!

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j_p_e_g_ AUTHOR
Community Beginner ,
Nov 06, 2017

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Steve Jobs style answer: "You're holding it wrong." 

that's true! thanks for the tip!

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