Skip to main content
eric priebe
eric priebe
Participant
December 25, 2019
Question

Album Won't Share to Adobe Portfolio

  • December 25, 2019
  • 2 replies
  • 3515 views

Hi all,

looking for some help as I am new to the Lightroom/Portfolio universe.

I have imported photos and according to Lightroom on my laptop everything is synced and backed up. So far I have successfully published two albums to my Portfoio web page. When trying to share the 3rd I get a message that reads "PHOTOS NOT SYNCED. Original photos must be synced to the cloud before publishing". 

 

I have checked each photo in the album individually and they all show as synced in their info section.

Some advice on how to move forward would be terrific. 

Thanking in advance.,

    This topic has been closed for replies.

    2 replies

    Theresa J
    Community Expert
    Theresa JCommunity Expert
    Community Expert
    February 8, 2020

    Sign in to your account at lightroom.adobe.com. Do you see your photos there?

    P
    paul77190
    Participant
    February 8, 2020

    Yes, they are all present in the cloud from the app on my Phone.

    Paul

    Theresa J
    Community Expert
    Theresa JCommunity Expert
    Community Expert
    February 8, 2020

    Yes, but did you also check to make sure they are present online at lightroom.adobe.com?

    Jim Wilde
    Community Expert
    Jim WildeCommunity Expert
    Community Expert
    December 25, 2019

    Are the photos in the album smart previews (i.e. synced to the cloud from Lightroom Classic), which sounds a possibility? Images imported into any of the "cloudy" apps will always be uploaded as full resolution originals, so if they have synced it would be difficult to understand the error message.

    P
    paul77190
    Participant
    February 7, 2020

    Hello,

     

    I am seeing the same issue:

    Did you find the solution for this?

     

    Thank you!

     

    Paul

    eric priebe
    eric priebeAuthor
    Participant
    February 8, 2020

    Hi Paul,

     

    i ended up checking each photo in the album in question individually, to see if it had synced. And they all had.

     

    I ended up taking screenshots of what I had stored in the album, deleted it and recreated it from scratch. 

     

    It has worked ever since. My conclusion is that something was corrupted when creating the album. I did not re-sync any of the images yet is suddenly worked, so the syncing is not the 'real' problem. Hope that makes sense. 

     

     

    Eric

     

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices