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heatherburks
heatherburks
Participant
July 8, 2019
Question

Colors Desaturating Uploading from Mobile Export

  • July 8, 2019
  • 2 replies
  • 532 views

I've been having an issue for at least a couple months on Lightroom Mobile. I export the photo and upload it to Instagram or Facebook and it desaturates and changes the photos. I thought it was just a social media issue until today I exported the same photos on Lightroom CC on my desktop and the colors aren't changing on upload. I tried chatting with no help. Can anyone help? I keep having to oversaturate my photos to try and make them look normal on uploads. And I can't always export my pics on my desktop!

    This topic has been closed for replies.

    2 replies

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    July 9, 2019

    Hi Heather,

    As you're experiencing a color difference, does it only happen when you export images from Lightroom mobile?

    • What image format are you working with?
    • What exact version of Lightroom for mobile are you using?
    • Have you tried viewing the Lightroom mobile exported images on the desktop?
    • What mobile device are you using?
    • Are the images that you shot, are they in sRGB or ProPhoto RGB or any other color space other than sRGB?

    Regards,
    Sahil

    heatherburks
    heatherburksAuthor
    Participant
    July 9, 2019

    Yes it's only on mobile. Lightroom CC and Classic export and upload fine with the same photo. I'm working with JPG from Samsung s10Plus. I'm using the most updated version. It's also doing it on my phone, my husband's phone, and my tablet. The images look fine exported but if uploaded to social media that's when they change. The color changes on the phone and on the desktop after uploaded. I'm using a Samsung s10 Plus and I'm not sure the color space, it is phone images.

    heatherburks
    heatherburksAuthor
    Participant
    July 8, 2019

    Another example is how I've been editing over saturated and then uploading to normal. It changes drastically from desktop to mobile export.

    I
    ItsCindy
    Participant
    June 30, 2020

    Hi,

    Please share the solution for this problem if any!

     

    I'm having the same issuse and I'm thinking of getting rid of Lightroom if this can't be fixed. I have basically paid for something that doesn't work properly for 2 months now. Who can I ask for help if not here? I find it odd that a solution hasn't been posted for everyone to see. If it has elsewhere, then please share the link. Best regards!

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