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DNG Converter 12.4 Beta files greyed out

New Here ,
Aug 04, 2020

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I have just installed the DNG Converter 12.4 Beta to enable downloading RAW files from my EOS R5. However when I go to select a file to convert to DNG, the card / disk is found but all the image files are greyed out so cannot be selected. Any ideas as this is soo frustrating?

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Correct answer by JohanElzenga | Adobe Community Professional

Don't select a file, select the folder with the raw files.

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DNG Converter 12.4 Beta files greyed out

New Here ,
Aug 04, 2020

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I have just installed the DNG Converter 12.4 Beta to enable downloading RAW files from my EOS R5. However when I go to select a file to convert to DNG, the card / disk is found but all the image files are greyed out so cannot be selected. Any ideas as this is soo frustrating?

Adobe Community Professional
Correct answer by JohanElzenga | Adobe Community Professional

Don't select a file, select the folder with the raw files.

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How to

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37

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Aug 04, 2020

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Don't select a file, select the folder with the raw files.

-- Johan W. Elzenga, http://www.johanfoto.com

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New Here ,
Aug 04, 2020

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Thanks, I just tried this and yay, it worked. it's a bit of a long winded way to import the .CR3 RAW files but no other choice until Adobe add the plugin support for the EOS R5 & R6 .CR3 RAW file format.

 

Thanks for your help.

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