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Participant
October 17, 2020
解決済み

How to Retrieve Missing Photos

  • October 17, 2020
  • 返信数 1.
  • 798 ビュー

Hi,

I uninstalled LR Mobile previously and when I install it again all the photos in the library were gone. Kindly help to advise on how to retrieve the missing photos again. Thank you.

このトピックへの返信は締め切られました。
解決に役立った回答 Jim Wilde

If using the free version of LrMobile, any photos you add/import are only stored locally on the device in the app space. If you then delete the app from the device, the operating system removes it entirely, including the cached photos. The only way you can get them back is if you had backed up the device (iTunes or iCloud) before deleting the app, so that you should be able to restore the app and the photos from the backup.

返信数 1

Rob_Cullen
Community Expert
Community Expert
October 18, 2020

Which Lightroom Version Number?

Free, Premium, Adobe Subscription?

Which Device?

See a similar forum thread:

https://community.adobe.com/t5/lightroom-for-mobile-apple-tv/lightroom-photos-and-purchases-are-gone/m-p/11502044#M11226

 

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .
Syazwani5E47作成者
Participant
October 18, 2020

Currently using version v.5.4.2 25D6E5, free LR Mobile on iPhone 11 Pro. Thanks for your reply.

Jim Wilde
Community Expert
Jim WildeCommunity Expert解決!
Community Expert
October 18, 2020

If using the free version of LrMobile, any photos you add/import are only stored locally on the device in the app space. If you then delete the app from the device, the operating system removes it entirely, including the cached photos. The only way you can get them back is if you had backed up the device (iTunes or iCloud) before deleting the app, so that you should be able to restore the app and the photos from the backup.