Issues wit ICC profile in Lightroom and Photoshop

Question

Hello,

I am experiencing trouble in printing properly. I first noticed it on pictures with intense red, that appeared on the print very orange.

My material:

- imac and second monitor BENQ PD2700U, calibrated using Spyder 5 pro

- printer: Canon PRO 10S

- paper: Lumiere Prestige Perle

I have downloaded the following image for test:

http://www.jirvana.com/printer_tests/PrinterEvaluationImage_V002.zip

When opening the file with Preview, and printing (using ICC profile Can_pro-10_LumPrest-310-Perle_PPPS, other settings to standard), I get a print very close to what I have on my screen.

But when importing the same image to Lightroom, and printing it, using the same ICC profile, results are totally different. In Lightroom, the display on the screen is comparable to what I see with Preview, and when I use the print proofing, it is very comparable to what I have previously printed (via Preview). In printing module, I only select the ICC profile but you can see on the picture below that it is very different. The first image is printed from Preview, the second is from Lightroom (I know that the scanner might have changed a bit the color, but still the difference is huge, as you can see on the strawberries and the color shade).

Can someone help me? I am probably missing some basic settings somewhere in the printing module, but cant find where. I also tried to print from Photoshop, and I had the exact same result as from Photoshop.

Best,

JM

Jao vdL · Accepted Answer

I had not tried before as this is the opposite of what I read everywhere (let Lightroom or PS manage color)... but if I set Color Management to "Managed by Printer", then I manually choose the ICC profile (printer / paper) in the dialog box, the print is perfect.

So does it means that the problem comes from the way LR reads the profile?

What you are describing probably means the printer driver is still color managing even if you selected a profile in Lightroom. This is very common unfortunately. Typically to fix one needs to delete the printer from the printer control panel and reinstall it using the latest drivers but sometimes just having the exact right sequence of which print panels to open fixes it and disables the color management in the driver. You should see the "colorsync" and Canon Color Matching options greyed out in the print settings dialog as well as the options in the Color options dialog.

JP Hess · Answer

It seems to me that there must be some way to disable ColorSync. I use the Canon Pixma Pro 100, and I'm able to do that in the printer driver. However, I'm sure the drivers are different. If you cannot disable that feature then you are going to have to allow the pressure to manage the color. Otherwise, you are going to experience double color management, and that is why you experience the shift in color in your prints.

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