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Participant
July 9, 2021
Question

Lightroom CC 4.3 for Mac - can't connect to the server

  • July 9, 2021
  • 3 replies
  • 1104 views

Running macOS Big Sur 11.4 and Adobe Lightroom 4.3 on an M1 Mac Mini. Within the past week, when I open the Lightroom application I get an error saying "Can't connect to the server. Lightroom is having trouble connecting to the server. Please try again later." This has been going on for a week.

 

I have zero internet issues. I can access my photo albums online and on my iPhone app. I alreayed uninstalled all Adobe applications (including Creative Cloud) and reinstalled them, but still get the same error.

 

Anyone else with this problem? Solutions?

This topic has been closed for replies.

3 replies

Participant
July 4, 2024

I was able to fix this issue by connecting to another network. 

Participant
July 14, 2021

Hello!

Same here.

Hardware: Macbook Air M1 (16/512).

Lightroom 4.3

 

I tried Lightroom Classic and Photoshop too... work like charm.

So the problem is with the Cloud based Lightroom.

Participant
August 19, 2021

Sadly, the only way I was able to remedy the problem was to do a fresh install of MacOS. I then reinstalled all Adobe apps and everything resumed working without error. Still don't know what caused my original issue in the first place.

selondon
Community Expert
Community Expert
July 9, 2021

A few years ago with an older version and hardware I have a chat with a member of the team.

 

After going through many options the only thing that worked was the last one:

I deleted the whole 

Lightroom Library.lrlibrary folder and let it rebuild from the Cloud.

 

You could try that. If you do, make sure you have a back up of any photos you have imported, but you know haven't synced yet.

Participant
July 10, 2021

Yeah, I tried that as well and still get the same error, sadly. Running out of ideas...