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July 3, 2014
Question

Audio Call from asterisk to amg not working

  • July 3, 2014
  • 1 reply
  • 747 views

Hello,

The call is not going through when I try to call from a x-lite phone connected to asterisk to a x-lite phone connected to amg. But vice-verse is running fine i.e. the call connects when x-lite connected to amg calls to an x-lite at asterisk.

The asterisk log for failure is:

== Using SIP RTP CoS mark 5

     -- Called SIP/201/777

     -- No one is available to answer at this time (1:0/0/0)

     -- Auto fallthorugh, channel 'SIP/6001-000000000' status is 'NOANSWER'

The sip.conf as following entry:

[201]

type=friend

context=callingin

host=dynamic

secret=201

disallow=all

allow=ulaw

Thanks,

Sahil.

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1 reply

Known Participant
July 3, 2014

Can you share SIP trace (wireshark) from your Asterisk and AMG servers ? It will help in root-cause analysis.

July 3, 2014

Hi Atif,

Thanks for the quick reply,

I will install wireshark and share the same as soon as possible, in the meanwhile can you please tell me is there something like adminConsole of Amg like the one is for Ams. Its been a couple of weeks that I have started this project and i am not able to find a adminConsole type UI for Amg.

Thanks,

Sahil

Known Participant
July 8, 2014

Hi Atif,

Can you please check the SIP trace pasted above for the failed SIP call.

Regards,

Sahil.


Sahil, please elaborate the complete scenario and share more details.

1) I am assuming that 17.12 is your AMG and 17.29 is your asterisk.

2) Please mention which user id  is registered on Asterisk and which id is registered on AMG

3) Please share dialplan (relevant section only) snapshot from asterisk and sip.xml and workflow.xml of AMG

Thanks.