Mixamo wont allow me to upload my model at all. "Sorry we had trouble receiving your upload."

[Dr. Drip]

When I get to the upload a character screen and try to upload the file (I've tried all 3 acceptable formats) The progress bar begins to move slowly and then starts over until it eventually fails, with the message "Sorry we had trouble receiving your upload." PLEASE HELP!

[Ussnorway]

sounds like a network issue but how big is the file you are trying to upload?

[cheryl_2191]

sounds like a network issue but how big is the file you are trying to upload?

By @Ussnorway

i dont know about how big the file is

[Henry316371275un5]

having the same problem now. Did you find a solution?

[satisfied_moment2756]

Same. My file is around 1mb

[magnetic_Smile9677]

same issue did u guys slove it ?

[thikho]

might be a recent bug too. i see relatively recent comments

[ItzzCrystalxx_.1160]

yeah

[warm_intuition8769]

yep, just now seeing it

[ian_9538]

lol I am experiencing the same issue

[TechyNess87]

Im also having the upload issue, was working fine 2 days ago

[vulkan]

No.

[Ym]

HELLO. same error with different mesh trying to be uploaded as  FBX or OBJ doesnt work.

Are you "stopping" the  UPLOAD fonctionality ?

also when i click to " MY ACCOUNT" goes to an error link : 

[Ym]

hooo  !!!... and I am discovering this too ... 

the website seems to be in trouble right ?...

[latifa_0454]

I’m also having the same issue. I tried uploading a mesh (2 MB) in both FBX and OBJ formats, but the website wouldn’t allow me to auto-rig it. I also tried downloading an animation, but I received a "Too Many Requests" error. I created a new account to test, but the problem persisted. I also tried using different browsers.

[junmin5E79]

same issue anyone has a solution?

[vygbuhnijmok]

Same issue on mulitple machines

[reuben_0945]

Yeah they better fix this

[TestoRig]

Having same issue "sorry we had trouble receiving your upload". Tried many formats on many machines, not uploading.

[Oliver28191704ts4p]

Here it is the same. I guess, they have some nework issues or other problems, hope they fix it ASAP

[mike_schweitzer]

Same issue

[Mackenzie37258534c0y5]

Same here, it worked for me yesterday, but I tried today and I have the same issue as everyone else here. Talking to support now and was told that Mixamo is unsupported now. They said to wait 24 hours and it might be fixed, and then I was told that they may fix it or may not fix it.

Trying to work myself up the chain of command here now to hopefully get someone at Adobe to look at the problem.

[latifa_0454]

I hope it gets fixed. 

[Oliver28191704ts4p]

I am also talking to the support right now.. Unfortunately, they don't really understand what I mean 😕 But if you already got that answer, this is great. Hope, it works again in some hours

[Mackenzie37258534c0y5]

I was talking to them but there was no sense of urgency, not even a "The team is aware of this issue" it's just a "they might get to it if enough people complain about it" RIDICULOUS!

If the site is unsupported, not working for anyone, and will not be fixed, then why is it still up?