issue 1 - zbrush zeros the middle of the file be default but Mixamo needs it to stand on the ground plain issue 2 - the file needs to be less complex i.e, smaller and you do this be running a decemate [3X50% in this example] ... never do more than 50% in a single bite issue 3 you want the textures so be sure to export them ... if using Blender then its 'copy' + click the box turning it blue now upload repaired file to Mixamo, set you points and be sure to test after downloading now we are having a bit of rain here and i need to go make sand bags so could be a few days before i get back online... i'll have a go at doing your other character if i get time but again, may take a while before i have time ... View more

Hii, sorry to bother you, but I need your help wuwuwu. I have two characters that I need to upload to Mixamo. Two of them I export from the ZBrush in fbx file and both of them are . When I upload one of it (Main Character), Mixamo shows "Sorry we had trouble receiving your upload." and the fbx file size is 266,695KB, is the file too large? And for the another character (Zombie), Mixamo shows "Sorry, unable to map your existing skeleton.". However, I have try to upload obj file to Mixamo, it works, but if i upload obj, my character loses colours and texture. and the file size is 135,404KB. Is there any possible solution to fix it? @yang_6179  yes the file is far too big ... its also in the wrong pose yes its pretty easy to fix but i can't send you files in the mail so please make a forum post when you need help example zombie repair file included   ... View more

fix = convert the png images to a single jpg file... that way it will export to Glb [which is an open standard]   some of the Adobe materials are made using a different rendor type... thats fine but it means the dev team doesn't always know if the left and right hand are using the same play book [this isn't a bug]   another better option would be to export as Obj [thats wavefront] and then use Blender to convert the images and model into Glb because then you have more control ... View more

the current world linux user base is just under 4.5% which yes thats up on last years 3.1% but still nothing worth investing in ... View more

when you run a Switch into a Usb port that makes the vram undetectable by any software because a Usb port is a type of 'fake'... Adobe support people should be well aware of that because it has been flagged as a known cause of Dimension fail many times but gratz ... View more

Cinema4D is older solfware that only likes around 20,000 or less so this poser model (i don't know any called M4) will need to be 20k or less polly fbx being busted = you used a non standard ... for c4d you normally want v6 or perhaps v7 obj having no textures = you made it incorrect   it sounds like this model is a miss mess of file types... i would open it in Blender and convert it to a standard Fbx or wavefront Obj ... View more

if you uploaded the file in say Fbx then downloaded it in Collada yes that will mess up because Fbx isn't true standard and strange stuff happens when you try to convert it   if you upload the model in [wavefront] Obj then download it as Collada i supect the artifacts go away... if so then no its not a Mixamo bug you did well to work out a fix ... View more

its not a bug the ground plan is not set correct which prob means your type of Fbx file is not one of the standards... the way you would test that is to upload the model in [wavefront] Obj just to see where it sits ... View more

i assume the model you are putting to doesn't also have the same arm space as the new animation and since you used without skin Blender picks one as the baseline   this has nothing to do with Mixamo... its a how to use Blender question which should be asked in their forum ... View more

yes a monkey is a human bone set... we are almost the same thing as far as that goes   yes Mixamo transferres as a one to one which is why any 'human' shape can be rigged... it is possible to do some non-human shapes like a tail or wings but that takes skill   learn blender by all means but understand its not a true machinima like Unreal, Unity or Iclone... you would need to use one of these to do the kind of adjustment your project requires ... View more

for that you need a machinima like Unreal [free], Unity [Mac] or 3DXchange [retired]... newer Windows systems want Iclone 8 ... View more

i assume some government inspector pulled the plug ... View more

and what has this got to do with Mixamo? ... View more

there is no such thing ... View more

As long as you follow the licence terms yes, for example don't have links to download the raw mixamo models ... View more

You need a PC not a phone ... View more

the error means your file is not a standard Fbx but yes if you share the model [with textures] i'll test it ... View more

its a file type thing ... View more

yes it happens because you used a non-standard file and Mixamo can't read that type ... View more

the issue is the heels being below the ground level... move her up and it rigs ... View more

the error says your model doesn't have a correct bone set or perhaps Blender can't detect it but my money is on the first one ... View more

the error is because your model has no head and only one leg so it isn't a 'human' shape ... View more

Try using different software like Blender or iclone ... View more