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Participant
April 29, 2022
Question

Mixamo wont allow me to upload my model at all. "Sorry we had trouble receiving your upload."

  • April 29, 2022
  • 39 replies
  • 15681 views

When I get to the upload a character screen and try to upload the file (I've tried all 3 acceptable formats) The progress bar begins to move slowly and then starts over until it eventually fails, with the message "Sorry we had trouble receiving your upload." PLEASE HELP!

39 replies

Participant
June 19, 2025
Screenshot_2025-06-17_131330.png
Participant
June 19, 2025

I think it's working now.

Participating Frequently
June 20, 2025

Does it really work at you guys? I can now upload a model, but no matter, what kind of model I upload, I get the two error messages "Error occured on rig: Unknown error while generating motion" and "Oops! Please place all markers on the character!".. but all markers are placed???

Anyone the same error?


>>> it's working now on the UPLOAD part,
with a note : working on this ULTRA SIMPLE MESH with NO SEPARATE PARTS
[image: image.png]

but not working on a FBX mesh made of separated objects, witch use to work
in the past...

and another problem actually going on :

Before posting this note I have waited 10 minutes , and this is still in
the " LOADING " step.

[image: image.png]

Thank you to the people at Mixamo working on solving this.
Good luck for the next step.

and since this conversation is open : what about adding some Motion
capture ? ;)) Am I right in thinking that this wonderful resource
place has been around for what ... around 10 years-ish ? ... would be
awesome to get more fun dance and surprising motion capture moves ? :))

again > thanks ;)))
yann
Participant
June 19, 2025

one selfish guy used 6 accounts and a script like addon on github to spam download animations. now the entire system is down. saw it on reddit. he should be banned fr

Participant
June 19, 2025

Yeap. It's not work. Very dissapointed. 

Participant
June 19, 2025

Olá a todos. Só para constar, estou passando pelo mesmo problema aqui também. Ainda continuam com as mensagens de erro como a que todos estão experimentando.
-> Sorry, we had trouble receiving your upload.

Participant
June 19, 2025

  It seems that Adobe will fix Mixamo

Participating Frequently
June 19, 2025

Уже три дня чинят. Для крупной организации, с сервисом используемым по всему миру, явно затянуто. Кроме того, насколько я понял сайт сломался очередным патчем. Как они его вообще пропустили без тестирования?

Participant
June 19, 2025

hopefully google translated your phrase correctly, but yeah i think that is crazy Adobe shouldn't take so much time to fix it. if you buy mixamo to not care about it then just don't buy it.

Participating Frequently
June 19, 2025

Да сколько можно? У людей работа простаивает.

Participant
June 19, 2025

Я уже думал что у меня какието проблемы) а это у всех 

 

Participating Frequently
June 19, 2025

Уже дня три. Ни загрузить модель, ни скачать анимации.

Participant
June 19, 2025

Currently having the same issue, waited for over 48 hours now, nothing works and every time i try downloading an animation it says "too many requests"

 

Hazaard2X
Participant
June 19, 2025

PLEASE fix this ASAP. If you wanna make it a paid software then do it but don't get rid of this useful software, it's so useful even with its flaws

Participant
June 19, 2025

seems like adobe changed the accounts page from accounts.adobe.com to account.adobe.com.  accounts.adobe.com doesn't resolve any more.  Adobe, what's up? This is meesing with mixamo!

Participant
June 18, 2025

Same issue.

I hope it gets fixed ASAP!