Why does my character not show in Mixamo

[defaultfbns9wlos6kk]

Hi

I have been trying to upload an FBX file, however I get a blank (grey) screen once my character has been uploaded. If I upload an OBJ file it works, however later on I seem to have uv texture mapping issues when I try to remap textures. Why will my character not show and what is the best way to get around this?

Kind regards

[Ussnorway · Accepted solution]

when you exported your model as Fbx from what ever software, did you perhaps only export the bones?

that would be the most common error and the fact Obj works means this isn't a Mixamo issue

best fix would be to go back to your model and try other export settings

[David25373469ci1r]

This grey screen was happening to me also. What I did that worked was I took my character in blender and moved the origin point to his feet where it meets the floor and of course center in front view. Then snap cursor to World Origin… then select character and snap to cursor. I then ctrl+A and apply all transforms. Lastly, I export as fbx making sure the check box: limit to “Selected Objects” was checked. I never had this grey box again by doing this.

[Satria21813377nyk5]

move your model to center world scene in blender or another apps. i have the same issues. i check on mixamo and click the arrow to rotate, i can see the character but not full. so i'm trying to move the character to center in world origin in blender.