P: 32 bebe.1113 error

[editor_2015]

Hi 
When i had use revmove tool i have got error 32 bebe. 1113 
 i had use Photoshop beta version 26.9 (updated). I cant use this tool for removing subject like spot , text  etc.

please help how to fix this 
 

[CShubert]

Hi @editor_2015 please share your workflow and any screenshots of the error message(s) you see.  The team needs to be able to reproduce to see what might be happening.

1. Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings

Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

Thanks,

Cory - Photoshop Product Manager

[Khai Dim]

When using Remove Tool (either with Ai=on/off) it returns this message:
"Can't use the tool because of a program error (32bebe.1113)."

I noticed randomly that if I GenFill anything on the same document, and try Remove tool again, then it works.

Is this a bug of the latest update or what?

*** Operating System: Mac OS 15.5.0 | Adobe Photoshop Version: 26.9.0 20250724.r.15 b15e8a4 arm64

[saria_]

Probably due to the new updates' incompatibility with graphics processing, you can try duplicating the layer, as working on a new layer might avoid issues

[Khai Dim]

Thank you for your answer Saria_ . Unfortunately, this hasn't helped 😞

[Ged_Traynor]

@Khai Dim the issue was originally reported in version 26.8.1 and has not been fixed in version 26.9

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-26-8-1-remove-tool-shows-quot-pr...

[AKS666]

This error still exists in retail version 26.9...

[Ged_Traynor]

@CShubert this issue has been ongoing since version 26.8.1, and it's still an issue in 26.9 non beta version

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-26-8-1-remove-tool-shows-quot-pr...

https://community.adobe.com/t5/photoshop-ecosystem-discussions/remove-tool-issue-error-32bebe-1113/m...

[CShubert]

Hi, all, could anyone share repeatable steps along with their sysinfo so the team can try to reproduce... we are not able to get this error and would appreciate your help trying to see what is making this happen.

Thanks,

Cory - Photoshop Product Manager

[Ged_Traynor]

@CShubert the way I can reproduce it is to open a blank document, drag an image into the document, if the image does not cover the entire canvas you get the error when using the remove tool

If you enlarge the image so that it covers the entire canvas it works fine

I've tested this on 2 different PC's and can reproduce it on both Windows 10 and 11

It can also cause Photoshop to crash, I've submitted the crash report in this instance

System info

Adobe Photoshop Version: 26.9.0 20250724.r.15 b15e8a4 x64 (final, Release)
Number of Launches: 256
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.26100.4652
System architecture: Intel CPU Family:6, Model:7, Stepping:1, AVX2, AVX-512, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 3504 MHz
Built-in memory: 65365 MB
Free memory: 41921 MB
Memory available to Photoshop: 51268 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 9.8.0
SAM SDK Version: 14.1.0
ACP.local Status:
- SDK Version: 5.6.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.7.0.5
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: v5.3.2
Adobe Firefly: Please use any generative AI feature to view the latest version.
OpenColorIO version: 2.4.2
C2PA library version: adobe_c2pa/0.14.2 c2pa-rs/0.43.0
NGL Version: 1.42.0.5
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Precise Color Management for HDR Display: Disabled.
Alias Layers: Disabled.
Highbeam: Disabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Image tile size: 1024K
Image cache levels: 4
Font Preview: Large
HarfBuzz Version: 8.4.0
TextEngine: ATE 7.9.0 (d611361)
======= GPU
Native API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: NVIDIA GeForce RTX 3090
GPUVendor: NVIDIA
NVIDIA GeForce RTX 3090 UNKNOWN, NVIDIA
IsNativeGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 24,326 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (3840, 2160)
Display scale: 1.5
Main Display
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
Display: 2
Display Bounds: (-3840, 0) -> (0, 2160)
Display scale: 1.5
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=1770143 -comment=Photoshop Version: Adobe Photoshop 26.9.0 20250724.r.15 b15e8a4 x64

[0 ms]
Start GetSnifferResult

[456 ms]
Start sniffer 2025-07-31 16:52:45
# Photoshop Version: Adobe Photoshop 26.9.0 20250724.r.15 b15e8a4 x64
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=1770143 -comment=Photoshop Version: Adobe Photoshop 26.9.0 20250724.r.15 b15e8a4 x64

{78 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,840, 2,160)
Dimensions: (3,840 2,160)
Display scale: 1.5
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3090 index=0)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-3,840, 0) -> (0, 2,160)
Dimensions: (3,840 2,160)
Display scale: 1.5
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3090 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3090
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 24,326 MB
VRAM: 24,326 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,269 MB
API version: 12.2 (12.2)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2025-07-14 000000.000000-000
Driver age: 0 months
Driver version: 32.0.15.7700
Supports UMA: UNSUPPORTED
D3D-ID: 8708
End platform native
{294 ms}

{294 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3090
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 25,769 MB
VRAM: 25,769 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 741 GB / s
Compute score: 15,751
Device name string: NVIDIA GeForce RTX 3090
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{411 ms}

Exit code kExitNormal
End sniffer 2025-07-31 16:52:45
[kStatusNormal, kExitNormal]

[456 ms]
Finish RunAllAPIs

[460 ms]
Finish GetSnifferResult

------- Sniffer output
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GUIDBucket:
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Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

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Photoshop scratch has async I/O enabled
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H:\, 912.0G, 672.7G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\

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WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
Unified Extensibility Platform uxp-8.4.0-uxp
UPIC 2.6.0

Required plugins:

Accented Edges 26.9 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 26.9 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 26.9 - from the file “Filter Gallery.8bf”
Average 26.9 - from the file “Average.8bf”
Bas Relief 26.9 - from the file “Filter Gallery.8bf”
BMP 26.9 - from the file “Standard MultiPlugin.8bf”
Camera Raw 17.4.2 - from the file “Camera Raw.8bi”
Camera Raw Filter 17.4.2 - from the file “Camera Raw.8bi”
Chalk && Charcoal 26.9 - from the file “Filter Gallery.8bf”
Charcoal 26.9 - from the file “Filter Gallery.8bf”
Chrome 26.9 - from the file “Filter Gallery.8bf”
Cineon 26.9 - from the file “Cineon.8bi”
Clouds 26.9 - from the file “Clouds.8bf”
Color Halftone 26.9 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 26.9 - from the file “Filter Gallery.8bf”
Conté Crayon 26.9 - from the file “Filter Gallery.8bf”
Craquelure 26.9 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 26.9 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 26.9 - from the file “Standard MultiPlugin.8bf”
Crosshatch 26.9 - from the file “Filter Gallery.8bf”
Crystallize 26.9 - from the file “Standard MultiPlugin.8bf”
Cutout 26.9 - from the file “Filter Gallery.8bf”
Dark Strokes 26.9 - from the file “Filter Gallery.8bf”
De-Interlace 26.9 - from the file “Standard MultiPlugin.8bf”
Dicom 26.9 - from the file “Dicom.8bi”
Difference Clouds 26.9 - from the file “Clouds.8bf”
Diffuse Glow 26.9 - from the file “Filter Gallery.8bf”
Displace 26.9 - from the file “Standard MultiPlugin.8bf”
Dry Brush 26.9 - from the file “Filter Gallery.8bf”
Entropy 26.9 - from the file “statistics.8ba”
Export Color Lookup Tables 26.9 - from the file “Export3DLUT.8be”
Extrude 26.9 - from the file “Standard MultiPlugin.8bf”
Eye Candy 7 7.2.3 - from the file “Alien Skin Eye Candy 7 Photoshop x64.8bf”
Eye Candy 7 Autolayer 7.2.3 - from the file “Alien Skin Eye Candy 7 Autolayer x64.8li”
FastCore Routines 26.9 - from the file “FastCore.8bx”
Fibers 26.9 - from the file “Standard MultiPlugin.8bf”
Film Grain 26.9 - from the file “Filter Gallery.8bf”
Filter Gallery 26.9 - from the file “Filter Gallery.8bf”
Fresco 26.9 - from the file “Filter Gallery.8bf”
Glass 26.9 - from the file “Filter Gallery.8bf”
Glowing Edges 26.9 - from the file “Filter Gallery.8bf”
Grain 26.9 - from the file “Filter Gallery.8bf”
Graphic Pen 26.9 - from the file “Filter Gallery.8bf”
Halftone Pattern 26.9 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 26.9 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 26.9 - from the file “HDRMergeUI.8bf”
HSB/HSL 26.9 - from the file “Standard MultiPlugin.8bf”
IFF Format 26.9 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 26.9 - from the file “Filter Gallery.8bf”
JPEG 2000 26.9 - from the file “JPEG2000.8bi”
Kurtosis 26.9 - from the file “statistics.8ba”
Lens Blur 26.9 - from the file “Lens Blur.8bf”
Lens Correction 26.9 - from the file “Lens Correction.8bf”
Lens Flare 26.9 - from the file “Standard MultiPlugin.8bf”
Liquify 26.9 - from the file “Liquify.8bf”
Matlab Operation 26.9 - from the file “ChannelPort.8bf”
Maximum 26.9 - from the file “statistics.8ba”
Mean 26.9 - from the file “statistics.8ba”
Measurement Core 26.9 - from the file “MeasurementCore.8me”
Median 26.9 - from the file “statistics.8ba”
Mezzotint 26.9 - from the file “Standard MultiPlugin.8bf”
Minimum 26.9 - from the file “statistics.8ba”
MMXCore Routines 26.9 - from the file “MMXCore.8bx”
Mosaic Tiles 26.9 - from the file “Filter Gallery.8bf”
Multiprocessor Support 26.9 - from the file “MultiProcessor Support.8bx”
Neon Glow 26.9 - from the file “Filter Gallery.8bf”
Note Paper 26.9 - from the file “Filter Gallery.8bf”
NTSC Colors 26.9 - from the file “NTSC Colors.8bf”
Ocean Ripple 26.9 - from the file “Filter Gallery.8bf”
OpenEXR 26.9 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 26.9 - from the file “Filter Gallery.8bf”
Palette Knife 26.9 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 26.9 - from the file “Filter Gallery.8bf”
Paths to Illustrator 26.9 - from the file “Standard MultiPlugin.8bf”
PCX 26.9 - from the file “PCX.8bi”
Photocopy 26.9 - from the file “Filter Gallery.8bf”
Picture Package Filter 26.9 - from the file “ChannelPort.8bf”
Pinch 26.9 - from the file “Standard MultiPlugin.8bf”
Pixar 26.9 - from the file “Pixar.8bi”
Plaster 26.9 - from the file “Filter Gallery.8bf”
Plastic Wrap 26.9 - from the file “Filter Gallery.8bf”
Pointillize 26.9 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 26.9 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 26.9 - from the file “PBM.8bi”
Poster Edges 26.9 - from the file “Filter Gallery.8bf”
Radial Blur 26.9 - from the file “Standard MultiPlugin.8bf”
Radiance 26.9 - from the file “Radiance.8bi”
Range 26.9 - from the file “statistics.8ba”
Render Color Lookup Grid 26.9 - from the file “Export3DLUT.8be”
Reticulation 26.9 - from the file “Filter Gallery.8bf”
Ripple 26.9 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 26.9 - from the file “Filter Gallery.8bf”
Save for Web 26.9 - from the file “Save for Web.8be”
ScriptingSupport 26.9 - from the file “ScriptingSupport.8li”
Shear 26.9 - from the file “Standard MultiPlugin.8bf”
Skewness 26.9 - from the file “statistics.8ba”
Smart Blur 26.9 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 26.9 - from the file “Filter Gallery.8bf”
Solarize 26.9 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 26.9 - from the file “Filter Gallery.8bf”
Spherize 26.9 - from the file “Standard MultiPlugin.8bf”
Sponge 26.9 - from the file “Filter Gallery.8bf”
Sprayed Strokes 26.9 - from the file “Filter Gallery.8bf”
Stained Glass 26.9 - from the file “Filter Gallery.8bf”
Stamp 26.9 - from the file “Filter Gallery.8bf”
Standard Deviation 26.9 - from the file “statistics.8ba”
Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”
Sumi-e 26.9 - from the file “Filter Gallery.8bf”
Summation 26.9 - from the file “statistics.8ba”
Targa 26.9 - from the file “Standard MultiPlugin.8bf”
Texturizer 26.9 - from the file “Filter Gallery.8bf”
Tiles 26.9 - from the file “Standard MultiPlugin.8bf”
Torn Edges 26.9 - from the file “Filter Gallery.8bf”
Twirl 26.9 - from the file “Standard MultiPlugin.8bf”
Underpainting 26.9 - from the file “Filter Gallery.8bf”
Vanishing Point 26.9 - from the file “VanishingPoint.8bf”
Variance 26.9 - from the file “statistics.8ba”
Water Paper 26.9 - from the file “Filter Gallery.8bf”
Watercolor 26.9 - from the file “Filter Gallery.8bf”
Wave 26.9 - from the file “Standard MultiPlugin.8bf”
WIA Support 26.9 - from the file “WIASupport.8li”
Wind 26.9 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 26.9 - from the file “WBMP.8bi”
ZigZag 26.9 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins:

Analog Efex Pro 2 2.0.12.12 - from the file “C:\Program Files\Google\Nik Collection\Analog Efex Pro 2\Analog Efex Pro 2 (64-Bit)\Analog Efex Pro 2.8bf”
BackgroundFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Background.8bf”
Color Efex Pro 4 4.3.24.12 - from the file “C:\Program Files\Google\Nik Collection\Color Efex Pro 4\Color Efex Pro 4 (64-Bit)\Color Efex Pro 4.8bf”
Dfine 2 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Dfine2.8bf”
FineStructuresFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\FineStructures.8bf”
HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”
HotPixelsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\HotPixels.8bf”
Merge to HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”
Nik Collection Selective Tool 2.1.28 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\Google\Selective Tool\SelectivePalette.8li”
ShadowsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Shadows.8bf”
Sharpener Pro 3: (1) RAW Presharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3RPS.8bf”
Sharpener Pro 3: (2) Output Sharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3OS.8bf”
Silver Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\Silver Efex Pro 2\Silver Efex Pro 2 (64-Bit)\Silver Efex Pro 2.8bf”
SkinFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Skin.8bf”
SkyFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Sky.8bf”
StrongNoiseFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\StrongNoise.8bf”
Viveza 2 2.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Viveza 2\Viveza 2 (64-Bit)\Viveza2.8bf”

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 9.2.0.54 - from the file "Required Folder"
CmdN: 1.26.2
FMS: 1.10.2
UAM: 1.2.8
UAB: 2.18.0-17
UAB4: 5.33.0-1
Loaded at: 187 ms - launch time impact: 18 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.16.0.0 - from the file "Required Folder"
Loaded at: 3599 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.29.3.0 - from the file "Required Folder"
Share Panel (Loaded) 1.0.22.0 - from the file "Required Folder"
Loaded at: 190 ms - launch time impact: 0 ms
In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"
Loaded at: 193 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.51.4.0 - from the file "Required Folder"
Loaded at: 3100 ms - launch time impact: 3 ms
CC Libraries Panel (Prepared) 4.11.89.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_89\"
CAPTURE: 2.0.41 STOCK: 4.2.7
Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"
Photoshop Adjustments Panel (Loaded) 2.3.7.0 - from the file "Required Folder"
Loaded at: 3600 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.12.1.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.8.1.0 - from the file "Required Folder"
Loaded at: 3600 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"
IC popup message (Loaded) 1.0.0.0
Loaded at: 3134 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 3134 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2505.123.1.1 - from the file "Required Folder"
Loaded at: 3602 ms - launch time impact: 23 ms
Neural Filters (Registered) 1.15.0.102 - from the file "Required Folder"
Scan time: 0 ms - entries: 37

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_89\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_89\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_89\extensions\capture\capture.html”
Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_89\manager.html”

Installed TWAIN devices: NONE

[CShubert]

The team is looking into this. Thank you for the steps to reproduce.

Thanks,

Cory - Photoshop Product Manager

[JJNF]

The same thing happens to me, I just updated to beta version 26.10 and I encountered that error.

[Mylène C.]

Hello,

I also get this issue since I updated to 26.9 (not in beta version) a day ago. Everything was fine before.

I hope it will fixed soon!

[bburror]

Just installed v26.9 and the Remove tool stopped working, it starts then returns "Could not complete your request because of a program error" the new removal tool show the same. This is the same on a Windows 10 desktop and 10 laptop, tried the GPU, remove tool to more stable, cleaned out old PS Directories. Don’t know what else to try. Any ides ideas be appreciated, Thanks

[Ged_Traynor]

@bburror I wonder if your issue is related to this thread

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-26-8-1-remove-tool-shows-quot-pr...

[AKS666]

It looks like it's happening when the layer contains transparency using the remove tool.

Using a new layer should work for now.

[CShubert]

Hi all, please update to the latest Ps Beta: Adobe Photoshop Version: 26.11.0 20250806.m.3173 cae8b1d arm64 (beta, PublicBeta) and let us know if this is working now.

For those of you that are talking about Ps release version, that update should be in the Aug update dropping soon.

Thanks,

Cory - Photoshop Product Manager

[Harrsh Dalal]

Hi,
I’m getting an error when trying to use the Remove Tool in Photoshop. The exact message is: “Could not use the Remove Tool because of a program error (32bebe.1113)”

I’ve already tried restarting Photoshop and my computer, but the issue persists.
Has anyone encountered this specific error code before? Any ideas on how to fix it would be greatly appreciated.

Thanks in advance!

[avalent]

Yes I'm getting the same error, yes this has become standard practice for Adobe and YES this should be suable by now.

Not only missing internal QA testing, but letting it slip by Beta and into release, and this time for a tool that's widely used and touted as one of the selling points.

It's really becoming old at this point that Adobe can not for the life of them push three updates in succession for any one app without breaking it. Roughly 15% of my time with Adobe apps is spent looking for fixes and users with similar issues in Adobe Community. I guess that's why it's listed as a feature of Creative Cloud Pro?

[CShubert]

This issue was fixed in the recent Ps Beta build: Adobe Photoshop Version: 26.11.0 20250806.m.3173 cae8b1d arm64 (beta, PublicBeta) 

Please make sure you have updated to this version. 

For those who are seeing this in Ps release version, that fix will be out in a few weeks in the Aug. release.

Thanks,

Cory - Photoshop Product Manager