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Patrick Bu.
Participant
April 14, 2023

P: Generative Fill Button greyed out (age)

  • April 14, 2023
  • 385 replies
  • 239840 views

After selection is active, I cannot use the generative fill button. It's visible, but greyed out...

I already switched from german language to english without success.. Please advice. Thanks !

 

Patrick

    385 replies

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    J
    Jean H.
    Participant
    May 23, 2023

    Hi Meredith,

     

    thanks for this post. I see the Generative Fill button, but it is grayed out. When hovering over the button, it simply says "Generative Fill is currently not available". I just downloaded PS Beta today to try it, and I am on version "Adobe Photoshop Version: 24.6.0 20230520.m.2181 4e0245f x64".

     

    Thanks for any help and advice on how to make this work, please?

     

    Best,

    Jean

     

      CShubert
      Community Manager
      CShubertCommunity Manager
      Community Manager
      May 23, 2023

      Hi @Jean H. here are some reasons you may be having this issue:

       

      Why can’t I access Generative Fill?

      Generative Fill in the Photoshop (beta) app is only available to users of at least 18 years of age with a Creative Cloud Individual license along with CC Teams, CC Enterprise, and our Educational customers.

      For users under 18, Generative Fill is visible but disabled. Also, for non-RGB 8/16 bits documents, the feature is visible but disabled. Hovering over the Generate button will show a tooltip explaining why the feature is unavailable.

      Generative Fill is not available in China at this time.

       

      https://helpx.adobe.com/photoshop/using/generative-fill.html

       

      P
      Patrick Bu.Author
      Participant
      May 23, 2023

      Hi Cory,

      as mentioned above, I have same issue. I am older than 18 , my picture formnat is RGB 8-bit, but the button is greyed out. Also no tooltip, why it is greyed out, just saying "it is currently not available". Any further hints ?

      Patrick

        P
        Patrick Bu.Author
        Participant
        May 23, 2023

        Also here (latest beta on Windows 11), button "generative fill" is greyed out...

          MeredithStotzner
          Community Manager
          MeredithStotznerCommunity Manager
          Community Manager
          May 23, 2023

          Hello,
          1. An active selection is required. (Make a selection with any selection tool)>
          2. Is your image RGB-8 or RGB-16?
          3. If you click in the dimmed button, does any error appear? 

          geraldjoehri
          geraldjoehri
          Participating Frequently
          May 23, 2023

          Hi

          There was an update a few minutes ago. I installed it, checked again, now the Generative Fill field is finally here, but.... it's greyed out/inactive.

           

          PS Beta Version: 24.6.0 20230520.m.2181 4e0245f

          Apple M1 / MacOS 13.3.1 Ventura

            slck
            slck
            Participating Frequently
            May 23, 2023

            Why is the Generator section disabled?

            Photoshop Beta 24.6.0

            MacBook Air M1, 2020

            macOS Ventura 13.3.1

              slck
              slck
              Participating Frequently
              May 23, 2023

              *Generative

              A
              angusm12122019
              Participant
              April 14, 2023

              Hi,

              My Photoshop is upto date (24.3), I've downloaded/updated Beta Apps and reset all tools - yet the new AI Remove Tool doesn't show up in my PS.  Has anyone else experienced this problem, and if so is there a fix?

               

              Many thanks,

              Angus

                Kevin Stohlmeyer
                Community Expert
                Kevin StohlmeyerCommunity Expert
                Community Expert
                April 14, 2023

                The AI tool is available in the Photoshop Beta release - not 24.3. Its found under the Healing Tools section.

                  J
                  Jytte0D45
                  Participating Frequently
                  April 15, 2023

                  I have downloaded and opened the Beta version of Photoshop and the Remove Tool is missing from the "Brush Healing Group".    Screen save below shows this is the Beta version but the pull-out for the Healing Brush shows the Remove Tool is missing. 

                   

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