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Participant
April 14, 2023

P: Generative Fill Button greyed out (age)

After selection is active, I cannot use the generative fill button. It's visible, but greyed out...

I already switched from german language to english without success.. Please advice. Thanks !

 

Patrick

返信数 385

Participant
May 24, 2023

I have the same problem

Adobe Photoshop Version: 24.6.0 20230520.m.2181 4e0245f arm64

 

geraldjoehri
Participating Frequently
May 24, 2023

@gergelyborz for President!

It woooorked!!!

Participant
May 24, 2023

Thanks!! No even the adobe employes could solve the problem, Adobe should give you something for helping everyone 👏 😀

BP1510
Known Participant
May 24, 2023

I have most current version of Photoshop Beta 24.6.0 20230520.m.2181

Generative Fill still "grey out" and not able to be access

 

solutions??

 

BP1510
Known Participant
May 24, 2023
Participating Frequently
May 24, 2023

SYSTEM INFO
Adobe Photoshop Version: 24.6.0 20230520.m.2181 4e0245f x64
Number of Launches: 2
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22621.1702
System architecture: Intel CPU Family:6, Model:10, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-VNNI, HybridCPU(6:8), HyperThreading
Physical processor count: 14
Logical processor count: 20
Processor speed: 2688 MHz
Built-in memory: 16005 MB
Free memory: 10249 MB
Memory available to Photoshop: 11780 MB
Memory used by Photoshop: 70 %

Generative AI is greyed out even if the photo is rasterized or 8/16/32 bit.
I did uninstalled the beta > Reboot > reinstalled the beta. Still greyed out.

Participating Frequently
May 24, 2023

WORKS! SOLUTION:
Go to Creative Cloud app > Open Behance. It will ask for your age, must be more than 18 year old. Once its done, relaunch Photoshop Beta. It should work 100%.

Participant
May 24, 2023

Worked like a  charm - now i can sleep in peace 🙂

Participant
May 24, 2023

THANK YOU @gergelyborz !!!

Participant
May 24, 2023

Wow. It actually worked. I went through the CC desktop > Behance

Enter birthday

Sign in (if it doesn't sign you in automatically)

Open PS Beta

A new welcome window should pop up announcing Generative Fill

Open an project and make an active selection

Button should be available now

May 24, 2023

Sticky @gergelyborz post. I went to Behance, input my age, and it now works @CShubert 

I was never asked my age when I created my account and there was no way to change/add one within the Account Portal. This workaround worked.

Thank you for sharing! 

Participating Frequently
May 24, 2023

I did it guys!

 

It was the age thing, of course. I was never asked about my age while I created my account, so I forced that by signing up to Behance with my Adobe account. After adding date of birth here, the Generative Fill button became enabled. Magic, isn't it?