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Patrick Bu.
Participant
Apr 14, 2023 5:19 PM UTC
Released

P: Generative Fill Button greyed out (age)

After selection is active, I cannot use the generative fill button. It's visible, but greyed out...

I already switched from german language to english without success.. Please advice. Thanks !

 

Patrick

    769 replies

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    Alireza300328125ior
    Participant
    May 24, 2023 6:33 AM UTC

    I have the same problem

    Adobe Photoshop Version: 24.6.0 20230520.m.2181 4e0245f arm64

     

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    geraldjoehri
    geraldjoehri
    Participating Frequently
    May 24, 2023 6:29 AM UTC

    @gergelyborz for President!

    It woooorked!!!

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      Jose30027532eky4
      Participant
      May 24, 2023 6:19 AM UTC

      Thanks!! No even the adobe employes could solve the problem, Adobe should give you something for helping everyone 👏 😀

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      BP1510
      BP1510
      Known Participant
      May 24, 2023 6:17 AM UTC

      I have most current version of Photoshop Beta 24.6.0 20230520.m.2181

      Generative Fill still "grey out" and not able to be access

       

      solutions??

       

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        BP1510
        BP1510
        Known Participant
        May 24, 2023 8:26 AM UTC

        FIXED!!

         

        https://community.adobe.com/t5/photoshop-beta-bugs/p-generative-fill-button-greyed-out/idc-p/13812299#M1851

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          JosephOComm
          Participating Frequently
          May 24, 2023 4:52 AM UTC

          SYSTEM INFO
          Adobe Photoshop Version: 24.6.0 20230520.m.2181 4e0245f x64
          Number of Launches: 2
          Operating System: Windows 11 64-bit
          Version: 11 or greater 10.0.22621.1702
          System architecture: Intel CPU Family:6, Model:10, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-VNNI, HybridCPU(6:8), HyperThreading
          Physical processor count: 14
          Logical processor count: 20
          Processor speed: 2688 MHz
          Built-in memory: 16005 MB
          Free memory: 10249 MB
          Memory available to Photoshop: 11780 MB
          Memory used by Photoshop: 70 %

          Generative AI is greyed out even if the photo is rasterized or 8/16/32 bit.
          I did uninstalled the beta > Reboot > reinstalled the beta. Still greyed out.

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          JosephOComm
          Participating Frequently
          May 24, 2023 1:05 PM UTC

          WORKS! SOLUTION:
          Go to Creative Cloud app > Open Behance. It will ask for your age, must be more than 18 year old. Once its done, relaunch Photoshop Beta. It should work 100%.

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            Syed30028305tezs
            Participant
            May 24, 2023 4:38 AM UTC

            Worked like a  charm - now i can sleep in peace 🙂

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              Michael30028693xcna
              Participant
              May 24, 2023 4:25 AM UTC

              THANK YOU @gergelyborz !!!

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                Tyler29756488y49h
                Participant
                May 24, 2023 4:22 AM UTC

                Wow. It actually worked. I went through the CC desktop > Behance

                Enter birthday

                Sign in (if it doesn't sign you in automatically)

                Open PS Beta

                A new welcome window should pop up announcing Generative Fill

                Open an project and make an active selection

                Button should be available now

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                  Anonymous
                  May 24, 2023 4:20 AM UTC

                  Sticky @gergelyborz post. I went to Behance, input my age, and it now works @CShubert 

                  I was never asked my age when I created my account and there was no way to change/add one within the Account Portal. This workaround worked.

                  Thank you for sharing! 

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                    gergelyborz
                    Participating Frequently
                    May 24, 2023 4:08 AM UTC

                    I did it guys!

                     

                    It was the age thing, of course. I was never asked about my age while I created my account, so I forced that by signing up to Behance with my Adobe account. After adding date of birth here, the Generative Fill button became enabled. Magic, isn't it?

                     

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