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Participant
April 26, 2025

P: Reference image upload not working in Photoshop Beta 26.11

  • April 26, 2025
  • 23 replies
  • 3066 views

Hi everyone,

I’m having an issue with Photoshop Beta version 26.11: the reference image upload feature (used in Generate Image / Generative Fill) stopped working.

What I’ve tried so far:

  • Uninstalling and reinstalling Photoshop Beta;
  • Updating via Creative Cloud (currently on version 26.11);
  • Testing in different files/projects;
  • Checking system permissions.

None of these worked.

System configuration:

  • OS: Windows 11 Pro 64-bit
  • GPU: [insert your GPU model, e.g. NVIDIA RTX 3060]
  • RAM: [e.g. 16 GB]

Is anyone else experiencing this issue? Is there a temporary workaround or is Adobe already investigating this bug?

Thanks,
Jobson

23 replies

Participant
September 8, 2025

The problem was solved ! Tks !

Participant
September 8, 2025

si, problema resuelto... muchas gracias

CShubert
Community Manager
Community Manager
September 8, 2025

Hi all, please confirm that the issue has been resolved with the latest update: Adobe Photoshop Version: 26.11.0 20250907.m.3211 b832737 arm64 (beta, PublicBeta) 

 

Thanks,

Cory - Photoshop Product Manager

onazole
Known Participant
September 7, 2025

@CShubertIt's working again now.

Participating Frequently
September 5, 2025

@onazole Sorry, I was desperate haha
Thanks!

onazole
Known Participant
September 5, 2025

@Wrivium 

 

I've already told you a couple of times to uninstall 26.11 and downgrade to 26.10. You should read the answers before asking.

...

Participating Frequently
September 5, 2025

Same problem! When is going to be available? I need to use it for a job!

Participating Frequently
September 5, 2025

I need to do very specific work changing a player’s clothes to a team jersey using a reference image, but the button to upload the image is grayed out. I’ve tried with images in different formats, using both the official and the beta version, but I’m having the same issue. It keeps asking me to switch to Firefly Image 3, but that’s already the one I’m using.

 

 

 

[merged with primary thread]

 

 

 

Participant
September 4, 2025

My image generation icon where there is the reference object option does not enable, and I am using Photoshop BETA

Participant
September 4, 2025

Note: I use a MacBook Pro and Photoshop BETA version 26.11.

onazole
Known Participant
September 3, 2025

Go to Creative Cloud, uninstall 26.11 versión, and install 26.10.