I cannot use Generative fill since the last update (26.7.0). It opens and you cannot write in the prompt box at all. If you try to Generate using only a reference picture you get the message: Something went wrong. Please try again. If you try to Generate with no prompt and no picture, you get the same error message.
I have uninstalled and reinstalled the app and restarted everything.
I am using Windowss 11.
Please correct this quickly. I need the reference picture for generative fill that my regular Photoahop does not offer yet and I need to work daily.
I’m trying to generate an image using the reference image option, but it’s not working. The icon is visible, but when I try to open it, nothing happens.
Even though I have tried everything, every method and watched every video, even though I have selected the object with the selection tool, the reference photo insertion button remains off. How can I open this, please help urgently.
Buen dia, necesito ayuda ya que desde hace alguno dias no he podido colocar imagenes de referencia en relleno generativo, ya que cuando quiero usar esta opcion me aparece atenuada, a que se debe esto?
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
Hi @Ya??z_Yava?5869! Thank you for reaching out, and welcome to the community!
Your system information would be really helpful in getting a better idea of the situation. In Photoshop beta, go to Help> System Info> Copy and paste the contents into a text file and attach it to your response.
Try this:
1) Make sure everything is updated, including the application and the OS.
2) Choose the "Firefly Image Edit" as the Firefly model for gen AI (screenshot for reference).
3) If the above doesn't work, try resetting your preferences, but first, be sure to back them up. This HelpX article has steps and more info on Preferences in Photoshop.
@Ya??z_Yava?5869wrote: the reference photo insertion button remains off
The reference image is not in Photoshop, so I've moved your post from Photoshop to the primary thread in the Photoshop Beta forum. See the pinned reply from Cory that says the feature was pulled and the team is working on updates.
The Photoshop team will post in this thread when they have an update.
I need to do very specific work changing a player’s clothes to a team jersey using a reference image, but the button to upload the image is grayed out. I’ve tried with images in different formats, using both the official and the beta version, but I’m having the same issue. It keeps asking me to switch to Firefly Image 3, but that’s already the one I’m using.
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