P: Remove Tool Completely Broken

Report · May 14, 2025

Photoshop Beta 26.8.0

Windows 11

When attempting to brush a remove area or using the Contextual Task Bar it results in an Error.

Error Report:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

{"load":[{"Photoshop.exe":"00007FF7BF620000"},{"KERNEL32.DLL":"00007FFBC0040000"},{"ntdll.dll":"00007FFBC1EA0000"}],"offsets":[{"Photoshop.exe":[106113490,106025768,58253852,58227850,58213690,95642852,95640265,95640249,95734973,58084050,58099319,58097491,58852582,67541581,67232780,67379917,86975492,67247437,100828722]},{"KERNEL32.DLL":[190679]},{"ntdll.dll":[726268]}]}

Report · May 14, 2025

Hi @charmander4444

1. Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac) 

C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings

Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.

Thanks,

Cory - Photoshop Product Manager

Report · May 16, 2025

Bonjour ,

Depuis l'installation de la version 26.8 de photoshop Beta mon outil supprimé ne fonctionne plus. un message apparait

Report · May 16, 2025

Resetting Prefs had no effect, still does not work.

Adobe Photoshop Version: 26.8.0 20250511.m.3072 8f6ae8b x64

Number of Launches: 1

Operating System: Windows 11 64-bit

Version: 11 or greater 10.0.26100.4061

System architecture: Intel CPU Family:6, Model:14, Stepping:10, AVX2, HyperThreading

Physical processor count: 6

Logical processor count: 12

Processor speed: 2592 MHz

Built-in memory: 32612 MB

Free memory: 20905 MB

Memory available to Photoshop: 25066 MB

Memory used by Photoshop: 70 %

Crash Handler: Adobe

DCX Version: 9.5.0

SAM SDK Version: 13.1.1

ACP.local Status:

- SDK Version: 5.4.0

- Core Sync Status: Reachable and compatible

- Core Sync Running: 7.4.0.31

- Min Core Sync Required: 4.3.66.28

Live Edit Client SDK Version: v5.0.0-beta.11

Adobe Firefly: Please use any generative AI feature to view the latest version.

OpenColorIO version: 2.4.0

C2PA library version: adobe_c2pa/0.14.2 c2pa-rs/0.43.0

NGL Version: 1.40.0.10

Sophia Info:

- Ps_Feature_Flag, Feature Flag URL (AEM) campaignID:7fca5119-3154-4571-a6da-775331c30238#ddf8400b-3f21-4b8e-be2b-c9272c2bf749 variationID:73336f2c-5bcc-4563-92c8-dc5e0b0c1629-0###a1a58449-2e00-4283-b4f0-34a3358f0d07

Chalkboard: Enabled.

Chalkboard Doc Create: Disabled.

D3D12Warp renderer: Disabled.

Precise Color Management for HDR Display: Disabled.

Alias Layers: Disabled.

Highbeam: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Large

HarfBuzz Version: 8.4.0

TextEngine: ATE 7.9.0 (d3c747a)

======= GPU

Native API stable: True

OpenCL API stable: True

GPUDeny: 0

GPUForce: 0

useGPU: 1

useOpenCL: 1

isGPUCapable: 1

isGPUAllowed: 1

GPUName: NVIDIA GeForce GTX 1660 Ti

GPUVendor: NVIDIA

NVIDIA GeForce GTX 1660 Ti NVIDIA_GEFORCE_GTX_1660, NVIDIA

Intel(R) UHD Graphics 630 INTEL_UHD_GRAPHICS_630, INTEL

IsNativeGPUCapable: 1

IsOpenCLGPUCapable: 1

HasSufficientRAM: 1

GPU accessible RAM: 5,966 MB

Required GPU accessible RAM: 1,500 MB

UseGraphicsProcessorChecked: 1

UseOpenCLChecked: 1

Windows remote desktop: 0

Windows available feature level: 12.1

Windows required feature level: 12.0

Windows has required feature level: 1

Display: 1

Display Bounds: (0, 0) -> (1920, 1080)

Display scale: 1

Main Display

Display Type: SDR

Display Profile: sRGB IEC61966-2.1

Display: 2

Display Bounds: (1920, 0) -> (3840, 1080)

Display scale: 1

Display Type: SDR

Display Profile: Dell E198WFP ColorProfile

------- Sniffer output

[0 ms]

Launch GPUSnifferThread

[0 ms]

Start RunAllAPIs

[0 ms]

C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=55903005 -comment=Photoshop Version: Adobe Photoshop 26.8.0 20250511.m.3072 8f6ae8b x64

[1 ms]

Start GetSnifferResult

[1905 ms]

Start sniffer 2025-05-16 11:43:12

# Photoshop Version: Adobe Photoshop 26.8.0 20250511.m.3072 8f6ae8b x64

C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=55903005 -comment=Photoshop Version: Adobe Photoshop 26.8.0 20250511.m.3072 8f6ae8b x64

{112 ms}

Start platform native

# displays: 2

Display 0

Display: \\.\DISPLAY1

Main: TRUE

Built in: FALSE

Stereo: FALSE

Bounds: (0, 0) -> (1,920, 1,080)

Dimensions: (1,920 1,080)

Display scale: 1

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Attached Device: (DeviceID name=NVIDIA GeForce GTX 1660 Ti index=0)

Display 1

Display: \\.\DISPLAY4

Main: FALSE

Built in: FALSE

Stereo: FALSE

Bounds: (1,920, 0) -> (3,840, 1,080)

Dimensions: (1,920 1,080)

Display scale: 1

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Attached Device: (DeviceID name=NVIDIA GeForce GTX 1660 Ti index=0)

# devices: 2

Device 0

Name: NVIDIA GeForce GTX 1660 Ti

Preferred: TRUE

Power Envelope: UNKNOWN

Attachment: UNKNOWN

# attached displays: 2

\\.\DISPLAY1

\\.\DISPLAY4

GPU accessible RAM: 5,966 MB

VRAM: 5,966 MB

Dedicated System RAM: 0 MB

Shared System RAM: 17,098 MB

API version: 12.1 (12.1)

Device version: 12.0 (12.0)

Vendor name: NVIDIA

Model: NVIDIA_GEFORCE_GTX_1660

Driver date: 2025-04-12 000000.000000-000

Driver age: 1 month

Driver version: 32.0.15.7602

Supports UMA: UNSUPPORTED

D3D-ID: 8593

Device 1

Name: Intel(R) UHD Graphics 630

Preferred: FALSE

Power Envelope: UNKNOWN

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 17,226 MB

VRAM: 128 MB

Dedicated System RAM: 0 MB

Shared System RAM: 17,098 MB

API version: 12.1 (12.1)

Device version: 12.0 (12.0)

Vendor name: INTEL

Model: INTEL_UHD_GRAPHICS_630

Driver date: 2020-06-16 000000.000000-000

Driver age: 59 months

Driver version: 27.20.100.8336

Supports UMA: SUPPORTED

D3D-ID: 16027

End platform native

{529 ms}

{530 ms}

Start platform OpenCL

# displays: 0

# devices: 2

Device 0

Name: NVIDIA GeForce GTX 1660 Ti

Preferred: TRUE

Power Envelope: DISCRETE

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 6,442 MB

VRAM: 6,442 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 3.0 (OpenCL 3.0 CUDA)

Device version: 3.0 (OpenCL 3.0 CUDA)

Vendor name: NVIDIA

Model: NVIDIA_GEFORCE_GTX_1660

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

Bandwidth: 245 GB / s

Compute score: 2,056.83

Device name string: NVIDIA GeForce GTX 1660 Ti

Device vendor string: NVIDIA Corporation

Platform name string: NVIDIA CUDA

Platform vendor string: NVIDIA Corporation

Device 1

Name: Intel(R) UHD Graphics 630

Preferred: FALSE

Power Envelope: INTEGRATED

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 13,678 MB

VRAM: 13,678 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 2.1 (OpenCL 2.1 )

Device version: 2.1 (OpenCL 2.1 NEO )

Vendor name: INTEL

Model: INTEL_UHD_GRAPHICS_630

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

Bandwidth: 12 GB / s

Compute score: 186.75

Device name string: Intel(R) UHD Graphics 630

Device vendor string: Intel(R) Corporation

Platform name string: Intel(R) OpenCL HD Graphics

Platform vendor string: Intel(R) Corporation

End platform OpenCL

{1796 ms}

Exit code kExitNormal

End sniffer 2025-05-16 11:43:14

[kStatusNormal, kExitNormal]

[1905 ms]

Finish RunAllAPIs

[1913 ms]

Finish GetSnifferResult

------- Sniffer output

======= GPU

License Type: Subscription

Serial number: 90970129343848881863

GUIDBucket:

Composite Core GPU (comp_core_gpu): on

Composite Core Threads (MultithreadedCompositing): on

Composite Core UI (CompositingDocumentTabUI): off

Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\

Temporary file path: C:\Users\yesim\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

Startup, 931.6G, 158.7G free

Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\Plug-ins\

Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\

Installed components:

ACE.dll ACE 2025/03/11-13:46:07 79.ffa7413 79.ffa7413

AdobeLinguistic.dll Adobe Linguistic Library 792708d

AdobeOwl.dll Adobe Owl 5.5.0

AdobePDFL.dll PDFL 2025/03/11-13:46:07 79.3325af6 79.3325af6

AdobePIP.dll Adobe Product Improvement Program 8.2.0.16

AdobeSVGAGM.dll AdobeSVGAGM 79.6336193 79.6336193

AdobeXMP.dll Adobe XMP Core 2025/03/06-19:12:03 79.9690a87 79.9690a87

AdobeXMPFiles.dll Adobe XMP Files 2025/03/06-19:12:03 79.9690a87 79.9690a87

AdobeXMPScript.dll Adobe XMP Script 2025/03/06-19:12:03 79.9690a87 79.9690a87

AGM.dll AGM 2025/03/11-13:46:07 79.ffa7413 79.ffa7413

AID.dll AID DLL 1.0.0.58

AIDE.dll AIDE 2025/03/11-10:42:09 79.0edcdaa 79.0edcdaa

aifm.dll AIFM 1.0 23.68434

AILib.dll Adobe Illustrator 2024 29.0.0

aiport.dll AIPort 1.0 23.68434

ARE.dll ARE 2025/03/11-13:46:07 79.ffa7413 79.ffa7413

AXE8SharedExpat.dll AXE8SharedExpat 2025/03/06-19:12:03 79.4abff3a 79.4abff3a

AXEDOMCore.dll AXEDOMCore 2025/03/06-19:12:03 79.4abff3a 79.4abff3a

BIB.dll BIB 2025/03/11-13:46:07 79.ffa7413 79.ffa7413

BIBUtils.dll BIBUtils 2025/03/11-13:46:07 79.ffa7413 79.ffa7413

CoolType.dll CoolType 2025/03/11-13:46:07 79.ffa7413 79.ffa7413

CRClient.dll Adobe Crash Reporter Client DLL 16.7.0.202408221003_c7c60a5

DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f

dnssd.dll Bonjour 3,0,0,2

dvaaccelerate.dll Adobe DVA 2025 25.2.0

dvaadameve.dll Adobe DVA 2025 25.2.0

dvaappsupport.dll Adobe DVA 2025 25.2.0

dvaaudiodevice.dll Adobe DVA 2025 25.2.0

dvaaudiotoolkit.dll Adobe DVA 2025 25.2.0

dvacore.dll Adobe DVA 2025 25.2.0

dvacrashhandler.dll Adobe DVA 2025 25.2.0

dvaevefactory.dll Adobe DVA 2025 25.2.0

dvamarshal.dll Adobe DVA 2025 25.2.0

dvamediatypes.dll Adobe DVA 2025 25.2.0

dvametadata.dll Adobe DVA 2025 25.2.0

dvametadataapi.dll Adobe DVA 2025 25.2.0

dvametadataUI.dll Adobe DVA 2025 25.2.0

dvanet.dll Adobe DVA 2025 25.2.0

dvaplayer.dll Adobe DVA 2025 25.2.0

dvascripting.dll Adobe DVA 2025 25.2.0

dvastorage.dll Adobe DVA 2025 25.2.0

dvatemporalxmp.dll Adobe DVA 2025 25.2.0

dvatransport.dll Adobe DVA 2025 25.2.0

dvaui.dll Adobe DVA 2025 25.2.0

dvauxphost.dll Adobe DVA 2025 25.2.0

dvauxpui.dll Adobe DVA 2025 25.2.0

dvavulcansupport.dll Adobe DVA 2025 25.2.0

dvaworkspace.dll Adobe DVA 2025 25.2.0

dynamic-torqnative.dll Unified Extensibility Platform uxp-8.1.2-0-091bd7d

dynamiclink.dll Adobe DVA 2025 25.2.0

ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4

filterport.dll FilterPort 1.1 O

icucnv74.dll International Components for Unicode Build 14.0.1.04ee3a5

icuin74.dll International Components for Unicode Build 14.0.1.04ee3a5

icuuc74.dll International Components for Unicode Build 14.0.1.04ee3a5

ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)

ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)

ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)

ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)

ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)

ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)

ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)

ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)

ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)

ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)

ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)

ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)

ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)

ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)

ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)

ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)

ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)

ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)

ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)

ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)

ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)

JP2KLib.dll JP2KLib 2025/03/06-19:12:03 79.6311509 79.6311509

libcrypto-3-x64.dll The OpenSSL Toolkit 3.0.14

libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)

libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0

libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline

libssl-3-x64.dll The OpenSSL Toolkit 3.0.14

LogSession.dll LogSession 8.2.0.16

mediacoreif.dll Adobe DVA 2025 25.2.0

Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c

mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

MPS.dll MPS 2025/03/11-13:46:07 79.a22178b 79.a22178b

onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c

opencv_world452.dll OpenCV library 4.5.2

pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377

Plugin.dll Adobe Photoshop 2025 26.8

PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0

PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14

PSCloud.dll 1.0.0.1

PSRes.dll Adobe Photoshop 2025 26.8

PSViews.dll Adobe Photoshop 2025 26.8

ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4

SVGRE.dll SVGRE 79.5724c48 79.5724c48

svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline

VulcanControl.dll Vulcan Application Control Library 7.2.0.34

VulcanMessage5.dll Vulcan Message Library 7.2.0.34

WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0

Unified Extensibility Platform uxp-8.1.2-0-091bd7d

UPIC 2.6.0

Required plugins:

Accented Edges 26.8 - from the file “Filter Gallery.8bf”

Adaptive Wide Angle 26.8 - from the file “Adaptive Wide Angle.8bf”

Angled Strokes 26.8 - from the file “Filter Gallery.8bf”

ApplyImageDataFilter NO VERSION - from the file “GigapixelAIApply.8bf”

ApplyImageDataFilterBeta NO VERSION - from the file “GigapixelAIBetaApply.8bf”

Average 26.8 - from the file “Average.8bf”

Bas Relief 26.8 - from the file “Filter Gallery.8bf”

BMP 26.8 - from the file “Standard MultiPlugin.8bf”

Camera Raw 17.3.1 - from the file “Camera Raw.8bi”

Camera Raw Filter 17.3.1 - from the file “Camera Raw.8bi”

Chalk && Charcoal 26.8 - from the file “Filter Gallery.8bf”

Charcoal 26.8 - from the file “Filter Gallery.8bf”

Chrome 26.8 - from the file “Filter Gallery.8bf”

Cineon 26.8 - from the file “Cineon.8bi”

Clouds 26.8 - from the file “Clouds.8bf”

Color Halftone 26.8 - from the file “Standard MultiPlugin.8bf”

Colored Pencil 26.8 - from the file “Filter Gallery.8bf”

Conté Crayon 26.8 - from the file “Filter Gallery.8bf”

Craquelure 26.8 - from the file “Filter Gallery.8bf”

Crop and Straighten Photos 26.8 - from the file “CropPhotosAuto.8li”

Crop and Straighten Photos Filter 26.8 - from the file “Standard MultiPlugin.8bf”

Crosshatch 26.8 - from the file “Filter Gallery.8bf”

Crystallize 26.8 - from the file “Standard MultiPlugin.8bf”

Cutout 26.8 - from the file “Filter Gallery.8bf”

Dark Strokes 26.8 - from the file “Filter Gallery.8bf”

De-Interlace 26.8 - from the file “Standard MultiPlugin.8bf”

Dicom 26.8 - from the file “Dicom.8bi”

Difference Clouds 26.8 - from the file “Clouds.8bf”

Diffuse Glow 26.8 - from the file “Filter Gallery.8bf”

Displace 26.8 - from the file “Standard MultiPlugin.8bf”

Dry Brush 26.8 - from the file “Filter Gallery.8bf”

Entropy 26.8 - from the file “statistics.8ba”

Export Color Lookup Tables 26.8 - from the file “Export3DLUT.8be”

Extrude 26.8 - from the file “Standard MultiPlugin.8bf”

FastCore Routines 26.8 - from the file “FastCore.8bx”

Fibers 26.8 - from the file “Standard MultiPlugin.8bf”

Film Grain 26.8 - from the file “Filter Gallery.8bf”

Filter Gallery 26.8 - from the file “Filter Gallery.8bf”

Fresco 26.8 - from the file “Filter Gallery.8bf”

GatherImageDataFilter NO VERSION - from the file “GigapixelAIGather.8bf”

GatherImageDataFilterBeta NO VERSION - from the file “GigapixelAIBetaGather.8bf”

Glass 26.8 - from the file “Filter Gallery.8bf”

Glowing Edges 26.8 - from the file “Filter Gallery.8bf”

Grain 26.8 - from the file “Filter Gallery.8bf”

Graphic Pen 26.8 - from the file “Filter Gallery.8bf”

Halftone Pattern 26.8 - from the file “Filter Gallery.8bf”

Halide Bottlenecks 26.8 - from the file “HalideBottlenecks.8bx”

HDRMergeUI 26.8 - from the file “HDRMergeUI.8bf”

HSB/HSL 26.8 - from the file “Standard MultiPlugin.8bf”

IFF Format 26.8 - from the file “Standard MultiPlugin.8bf”

Ink Outlines 26.8 - from the file “Filter Gallery.8bf”

JPEG 2000 26.8 - from the file “JPEG2000.8bi”

Kurtosis 26.8 - from the file “statistics.8ba”

Lens Blur 26.8 - from the file “Lens Blur.8bf”

Lens Correction 26.8 - from the file “Lens Correction.8bf”

Lens Flare 26.8 - from the file “Standard MultiPlugin.8bf”

Liquify 26.8 - from the file “Liquify.8bf”

Matlab Operation 26.8 - from the file “ChannelPort.8bf”

Maximum 26.8 - from the file “statistics.8ba”

Mean 26.8 - from the file “statistics.8ba”

Measurement Core 26.8 - from the file “MeasurementCore.8me”

Median 26.8 - from the file “statistics.8ba”

Mezzotint 26.8 - from the file “Standard MultiPlugin.8bf”

Minimum 26.8 - from the file “statistics.8ba”

MMXCore Routines 26.8 - from the file “MMXCore.8bx”

Mosaic Tiles 26.8 - from the file “Filter Gallery.8bf”

Multiprocessor Support 26.8 - from the file “MultiProcessor Support.8bx”

Neon Glow 26.8 - from the file “Filter Gallery.8bf”

Note Paper 26.8 - from the file “Filter Gallery.8bf”

NTSC Colors 26.8 - from the file “NTSC Colors.8bf”

Ocean Ripple 26.8 - from the file “Filter Gallery.8bf”

OpenEXR 26.8 - from the file “Standard MultiPlugin.8bf”

Paint Daubs 26.8 - from the file “Filter Gallery.8bf”

Palette Knife 26.8 - from the file “Filter Gallery.8bf”

Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”

Patchwork 26.8 - from the file “Filter Gallery.8bf”

Paths to Illustrator 26.8 - from the file “Standard MultiPlugin.8bf”

PCX 26.8 - from the file “PCX.8bi”

Photocopy 26.8 - from the file “Filter Gallery.8bf”

Picture Package Filter 26.8 - from the file “ChannelPort.8bf”

Pinch 26.8 - from the file “Standard MultiPlugin.8bf”

Pixar 26.8 - from the file “Pixar.8bi”

Plaster 26.8 - from the file “Filter Gallery.8bf”

Plastic Wrap 26.8 - from the file “Filter Gallery.8bf”

Pointillize 26.8 - from the file “Standard MultiPlugin.8bf”

Polar Coordinates 26.8 - from the file “Standard MultiPlugin.8bf”

Portable Bit Map 26.8 - from the file “PBM.8bi”

Poster Edges 26.8 - from the file “Filter Gallery.8bf”

Radial Blur 26.8 - from the file “Standard MultiPlugin.8bf”

Radiance 26.8 - from the file “Radiance.8bi”

Range 26.8 - from the file “statistics.8ba”

Render Color Lookup Grid 26.8 - from the file “Export3DLUT.8be”

Reticulation 26.8 - from the file “Filter Gallery.8bf”

Ripple 26.8 - from the file “Standard MultiPlugin.8bf”

Rough Pastels 26.8 - from the file “Filter Gallery.8bf”

Save for Web 26.8 - from the file “Save for Web.8be”

ScriptingSupport 26.8 - from the file “ScriptingSupport.8li”

Shear 26.8 - from the file “Standard MultiPlugin.8bf”

Skewness 26.8 - from the file “statistics.8ba”

Smart Blur 26.8 - from the file “Standard MultiPlugin.8bf”

Smudge Stick 26.8 - from the file “Filter Gallery.8bf”

Solarize 26.8 - from the file “Solarize.8bf”

SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”

Spatter 26.8 - from the file “Filter Gallery.8bf”

Spherize 26.8 - from the file “Standard MultiPlugin.8bf”

Sponge 26.8 - from the file “Filter Gallery.8bf”

Sprayed Strokes 26.8 - from the file “Filter Gallery.8bf”

Stained Glass 26.8 - from the file “Filter Gallery.8bf”

Stamp 26.8 - from the file “Filter Gallery.8bf”

Standard Deviation 26.8 - from the file “statistics.8ba”

Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”

Sumi-e 26.8 - from the file “Filter Gallery.8bf”

Summation 26.8 - from the file “statistics.8ba”

Targa 26.8 - from the file “Standard MultiPlugin.8bf”

Texturizer 26.8 - from the file “Filter Gallery.8bf”

Tiles 26.8 - from the file “Standard MultiPlugin.8bf”

Topaz Gigapixel AI Beta NO VERSION - from the file “GigapixelAIBetaAutomation.8li”

Topaz Gigapixel AI NO VERSION - from the file “GigapixelAIAutomation.8li”

Topaz Impression 2 10.0 - from the file “tlimpression2ps_x64.8bf”

Torn Edges 26.8 - from the file “Filter Gallery.8bf”

Twirl 26.8 - from the file “Standard MultiPlugin.8bf”

Underpainting 26.8 - from the file “Filter Gallery.8bf”

Vanishing Point 26.8 - from the file “VanishingPoint.8bf”

Variance 26.8 - from the file “statistics.8ba”

Water Paper 26.8 - from the file “Filter Gallery.8bf”

Watercolor 26.8 - from the file “Filter Gallery.8bf”

Wave 26.8 - from the file “Standard MultiPlugin.8bf”

WIA Support 26.8 - from the file “WIASupport.8li”

Wind 26.8 - from the file “Standard MultiPlugin.8bf”

Wireless Bitmap 26.8 - from the file “WBMP.8bi”

ZigZag 26.8 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 9.0.0.122 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-9.0.0\"

CmdN: 1.24.7

UAB: 2.18.0-8

UAB4: npm:@ccac/universal-asset-browser@5.9.0

Loaded at: 508 ms - launch time impact: 63 ms

Discover Panel (Loaded) 2503.120.0.15 - from the file "Required Folder"

Loaded at: 509 ms - launch time impact: 25 ms

ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"

CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder"

Loaded at: 60199 ms - launch time impact: 0 ms

Beta Feedback (Prepared) 1.15.5.0 - from the file "Required Folder"

CCX Sharesheet UXP (Prepared) 30.24.0.0 - from the file "Required Folder"

Photoshop Facepile (Loaded) 1.8.0.0 - from the file "Required Folder"

Loaded at: 514 ms - launch time impact: 2 ms

In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"

Loaded at: 516 ms - launch time impact: 0 ms

Hot Folder (Prepared) 3.1.0.0 - from the file "Plugin Marketplace"

remove.bg for Adobe Photoshop - Beta Version (Prepared) 2.0.6.0 - from the file "Plugin Marketplace"

PiXimperfect Compositing (Prepared) 1.3.6.0 - from the file "Plugin Marketplace"

Content Credentials (Loaded) 0.51.4.0 - from the file "Required Folder"

Loaded at: 56906 ms - launch time impact: 4 ms

CC Libraries Panel (Prepared) 4.10.74.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_10_74\"

CAPTURE: 2.0.41 STOCK: 4.2.6

Generative Workspace (Prepared) 0.0.20.0 - from the file "Required Folder"

Neural Filters (Prepared) 1.15.0.102 - from the file "Required Folder"

Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"

Photoshop Adjustments Panel (Loaded) 2.3.4.0 - from the file "Required Folder"

Loaded at: 60200 ms - launch time impact: 1 ms

Photoshop UXP Export-As (Prepared) 5.12.1.0 - from the file "Required Folder"

Photoshop In App Messaging (Loaded) 4.5.12.0 - from the file "Required Folder"

Loaded at: 60200 ms - launch time impact: 19 ms

Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"

Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"

Share Panel (Prepared) 1.0.13.0 - from the file "Required Folder"

Photoshop User Diagnostics (Prepared) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\user-diagnostics\user-diagnostics/"

Plugins Panel (Loaded) 1.6.9.0 - from the file "Required Folder"

Loaded at: 35950 ms - launch time impact: 0 ms

Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"

IC popup message (Loaded) 1.0.0.0

Loaded at: 56979 ms - launch time impact: 0 ms

Multilayer Protection (Loaded) 1.0.0.0

Loaded at: 56980 ms - launch time impact: 0 ms

Scan time: 6 ms - entries: 51

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_10_74\index.html”

Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

Shadowify 1.0.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Shadowify\index.html”

GuideGuide v5.0.20 5.0.20 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\GuideGuide v5.0.20\index.html”

Icons8 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.icons8\build\ui.html”

PixelSquid 0.7.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.pixelsquid.heroplayer\index.html”

com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_10_74\extensions\capture\capture.html”

com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_10_74\extensions\stock-panel-licensing\index.html”

Anubis 1.0.4 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Anubis\dist\index.html”

FX Box 1.1.0 - from the file “C:\Users\yesim\AppData\Roaming\Adobe\CEP\extensions\fx_box.extension\index.html”

Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_10_74\manager.html”

Installed TWAIN devices: NONE

Report · May 16, 2025

Thank you for the update @charmander4444, could you share screenshots of your workspace and walk us through your process where you get the error? You could also share a video of your workflow.

Thanks,

Cory - Photoshop Product Manager

Report · May 19, 2025

Hi all, the team is working on this and hope to have a fix soon.

Thanks,

Cory - Photoshop Product Manager

Report · May 20, 2025

Hi all, the team has a workaround for now that we want to share to see if this works.

Set Photoshop Preferences > Image Processing > > Remove Tool Processing: More Stable

It would also help the team to know if this issue was only present in 26.8 or if you also saw it in 26.7?

Let us know if this helps this issue.

Thanks,

Cory - Photoshop Product Manager

Report · May 22, 2025

@charmander4444

Thank you for sending the Photoshop System info. We really care about the Remove tool performance and want to help you resolve your concerns. We need more information to understand and reproduce the issues you are facing.

Can you please share the test file and steps that led to the broken Remove tool?

The Remove tool has several functions.

Remove tool, Remove button, People Distractor, Wire Removal and Enhance details.
Does the Remove tool work from the tool bar?
Which function is broken?

Photoshop version

Can you see the issue outside the Beta m.3072 build?
Is the Remove tool working correctly in the public Photoshop release?

Can you tell us about your hardware

Device specifictaions
Model and brand name

The following steps usually help resolve issues

Set the Image Processing to more stable in the Ps Preferences panel
Reset the Ps Preferences and restart Ps
Update the graphic card driver

Report · May 25, 2025

With this beta the remove tool crashes each time i try to use it. I just get the message "program error". I used the diagnostic plug in and all that gives is shown below which is no help at all. Any ideas how to fix or what to do next ??

The remove tool works fine on the same image in PS 26.7

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

Never complain about getting old it is a privilege denied to many

Report · May 25, 2025

I just checked it with Windows 11 and it worked as expected. Can you paste your System Info here please?

Help > System Info > Copy > paste to this thread

Report · May 29, 2025

The new update installed today seems to have fixed the problem

AQ

Never complain about getting old it is a privilege denied to many

Report · May 29, 2025

Hi @charmander4444 @Jean-Yves22875154nxnz
Does updating the Beta build (26.8.0 20250527.m.3089) fix your program error?

Let us know if it still occurs.

Thanks,

Yuko

P: Remove Tool Completely Broken

1 Pinned Reply