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مشاكل فوتوشوب بيتا

New Here ,
May 29, 2023 May 29, 2023

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يظهر لي انه لم ابلغ 18 عاما بعد ولذلك لا يمكنني استخدام خاصية الذكاء الصناعي

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Community Expert ,
May 29, 2023 May 29, 2023

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It appears to me that I am not yet 18 years old, so I cannot use the artificial intelligence feature

By @9??

 

That's correct. Users under 18 cannot use generative fill.

 

Jane

 

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New Here ,
May 31, 2023 May 31, 2023

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لكن عمري الفعلي فوق 18 عامًا من أين يمكنني تصحيح تاريخ الميلاد ؟

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Community Expert ,
May 31, 2023 May 31, 2023

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@9?? 

 

You need to tell Adobe:

Why is the Generative Fill button greyed out if I'm over 18?

If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:

  • Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
  • Log into Behance with your Adobe ID and enter your Date of Birth.
  • If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

https://helpx.adobe.com/photoshop/using/generative-fill.html

 

 


If you still have trouble, contact Adobe Customer Care by Chat or by Twitter:
Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can send a tweet to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

~ Jane

 

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New Here ,
Jun 24, 2024 Jun 24, 2024

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هل تمكنتي من حل المشكلة؟!

 

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Community Expert ,
Jun 24, 2024 Jun 24, 2024

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LATEST

@Tokyo38223176qi7x 

 

Which version of Photoshop Beta are you using? This issue was fixed in 24.6.

 

janee_0-1719239254342.png

 

The new fix is to update your application.

 

Jane

 

 

 

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