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After exiting beta Photoshop can't restart beta or regular Photoshop

New Here ,
Dec 05, 2022 Dec 05, 2022

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After exiting the beta version you can't open regular photoshop or restart the beta version. The Adobe Photoshop 2023 process under Apps while running photoshop is moved to the Bacground Processes and that prevents a launching either version of photoshop until that process is killed using task manager.

 

Joe22465613amg1_0-1670275945651.png

 

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Adobe Employee ,
Dec 06, 2022 Dec 06, 2022

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Hi @Joe22465613amg1 sorry to hear this. It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

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